At a Glance
- Tasks: Lead incident management and regulatory engagement for a major consumer-facing business.
- Company: Join a large organisation focused on compliance and risk management.
- Benefits: Competitive salary, office-based work, and opportunities for professional growth.
- Other info: Dynamic role with direct access to executive committees and a focus on continuous improvement.
- Why this job: Be at the forefront of regulatory relationships and make a real impact.
- Qualifications: Experience in incident management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 € per year.
This is a rare opportunity to take genuine ownership of an enterprise-wide incident management function within a large, consumer-facing business operating in a heavily regulated environment. The organisation is at an important point in its compliance maturity journey — investing in capability, building out governance infrastructure and professionalising the way it manages risk and regulatory relationships. You will be the subject matter expert and day-to-day lead for everything related to incident identification, management, escalation and regulatory notification. This is a visible, senior role with direct access to executive committees and board-level forums.
What You'll Be Doing
- Incident Framework & Oversight: You will design, implement and continuously enhance the enterprise-wide incident management framework. You will oversee the end-to-end lifecycle of all incidents, from identification and triage through to root cause analysis, remediation and closure.
- Regulatory Engagement: You will act as the primary point of contact for the relevant regulatory body, leading preparation and submission of all regulatory notifications and disclosures, coordinating responses to enquiries and information requests, and supporting inspections, audits and thematic reviews.
- Reporting & Governance: You will develop and deliver high-quality MI and incident reporting for Executive Committees and Board-level governance forums.
- Stakeholder Engagement & Culture: You will build strong relationships across Compliance, Legal, Risk, Operations and Technology, providing guidance and training to the business on incident identification and reporting obligations. A key part of the role is supporting a culture of transparency, accountability and continuous improvement.
- Crisis Support: When major or high-impact incidents occur, you will play a key leadership role — coordinating response, managing regulatory communications and ensuring the organisation's handling is timely, accurate and defensible under scrutiny.
What We're Looking For
- Significant experience in incident management, compliance or risk within a regulated environment.
- Strong understanding of regulatory expectations and reporting requirements.
- Experience managing regulatory relationships and external engagement.
- Proven ability to lead complex investigations and remediation programmes.
- Calm, decisive and credible under pressure — able to lead when it matters most.
- Excellent stakeholder management and written communication skills.
- High integrity, sound judgement and a strategic mindset.
- Detail-oriented without losing sight of the bigger picture.
- Experience supporting regulatory inspections or enforcement actions.
If you are someone who finds genuine satisfaction in bringing structure to complexity, thrives in a fast-moving environment and wants to be at the centre of how a business manages its regulatory relationships — this is worth a conversation. To find out more, please get in touch in confidence.
Head of Regulatory Engagement employer: RJA-Consulting
Join a forward-thinking organisation that prioritises compliance and risk management in a dynamic, consumer-facing environment. With a strong commitment to employee development and a culture of transparency and accountability, this role offers the chance to make a significant impact while collaborating with senior leadership. Enjoy competitive remuneration and the opportunity to shape the future of regulatory engagement within a supportive and innovative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Regulatory Engagement
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in regulatory roles. Attend events or webinars where you can meet potential colleagues and decision-makers. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by diving deep into the company’s compliance culture. Understand their incident management framework and think about how you can contribute. Bring specific examples from your past experiences that showcase your skills in managing regulatory relationships.
✨Tip Number 3
Showcase your expertise! Create a portfolio or presentation that highlights your achievements in incident management and regulatory engagement. This can be a great conversation starter during interviews and shows you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Head of Regulatory Engagement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in incident management and compliance, and don’t forget to showcase your stakeholder management skills. We want to see how you can bring structure to complexity!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Regulatory Engagement role. Share specific examples of your past experiences that align with the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since this role requires excellent written communication, make sure your application is clear, concise, and free of errors. We want to see that you can communicate effectively, especially when it comes to regulatory matters.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at RJA-Consulting
✨Know Your Regulatory Stuff
Make sure you brush up on the latest regulatory requirements and expectations relevant to the role. Being able to discuss specific regulations and how they impact incident management will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Showcase Your Incident Management Experience
Prepare to share concrete examples from your past roles where you've successfully managed incidents or compliance issues. Highlight your approach to identifying, triaging, and resolving incidents, as well as any frameworks you've implemented. This will demonstrate your hands-on experience and strategic mindset.
✨Build Rapport with Stakeholders
Since this role involves significant stakeholder engagement, think about how you can convey your ability to build strong relationships across various departments. Be ready to discuss how you've collaborated with Compliance, Legal, and Risk teams in the past, and how you can foster a culture of transparency and accountability.
✨Stay Calm Under Pressure
Given the high-stakes nature of this position, it’s crucial to convey your ability to remain calm and decisive during crises. Prepare to discuss scenarios where you’ve had to lead under pressure, manage communications, and ensure timely responses. This will reassure them that you can handle the demands of the role.
