At a Glance
- Tasks: Lead incident management and regulatory engagement in a dynamic, consumer-focused business.
- Company: Join a large organisation committed to compliance and risk management.
- Benefits: Competitive salary, office-based work, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on transparency and continuous improvement.
- Why this job: Be at the forefront of regulatory relationships and make a real impact.
- Qualifications: Experience in incident management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 € per year.
This is a rare opportunity to take genuine ownership of an enterprise-wide incident management function within a large, consumer-facing business operating in a heavily regulated environment. The organisation is at an important point in its compliance maturity journey — investing in capability, building out governance infrastructure and professionalising the way it manages risk and regulatory relationships.
You will be the subject matter expert and day-to-day lead for everything related to incident identification, management, escalation and regulatory notification. This is a visible, senior role with direct access to executive committees and board-level forums.
What You'll Be Doing- Incident Framework & Oversight: You will design, implement and continuously enhance the enterprise-wide incident management framework. You will oversee the end-to-end lifecycle of all incidents, from identification and triage through to root cause analysis, remediation and closure.
- Regulatory Engagement: You will act as the primary point of contact for the relevant regulatory body, leading preparation and submission of all regulatory notifications and disclosures, coordinating responses to enquiries and information requests, and supporting inspections, audits and thematic reviews.
- Reporting & Governance: You will develop and deliver high-quality MI and incident reporting for Executive Committees and Board-level governance forums.
- Stakeholder Engagement & Culture: You will build strong relationships across Compliance, Legal, Risk, Operations and Technology, providing guidance and training to the business on incident identification and reporting obligations. A key part of the role is supporting a culture of transparency, accountability and continuous improvement.
- Crisis Support: When major or high-impact incidents occur, you will play a key leadership role — coordinating response, managing regulatory communications and ensuring the organisation's handling is timely, accurate and defensible under scrutiny.
- Significant experience in incident management, compliance or risk within a regulated environment.
- Strong understanding of regulatory expectations and reporting requirements.
- Experience managing regulatory relationships and external engagement.
- Proven ability to lead complex investigations and remediation programmes.
- Calm, decisive and credible under pressure — able to lead when it matters most.
- Excellent stakeholder management and written communication skills.
- High integrity, sound judgement and a strategic mindset.
- Detail-oriented without losing sight of the bigger picture.
- Experience supporting regulatory inspections or enforcement actions.
If you are someone who finds genuine satisfaction in bringing structure to complexity, thrives in a fast-moving environment and wants to be at the centre of how a business manages its regulatory relationships — this is worth a conversation. To find out more, please get in touch in confidence.
Locations
Head of Regulatory Engagement in Cheshire, Warrington employer: RJA-Consulting
Join a forward-thinking organisation that prioritises compliance and risk management in a dynamic, consumer-facing environment. With a strong commitment to employee development, you will have access to extensive growth opportunities and a culture that values transparency and accountability. Located in a vibrant area, this role offers the chance to make a significant impact while enjoying a competitive salary and a supportive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Regulatory Engagement in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in regulatory roles. Attend events or webinars where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for interviews by brushing up on your incident management knowledge. Be ready to discuss specific examples of how you've handled incidents in the past and how you can bring that expertise to the role.
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Think of ways you've built relationships across departments and how you can foster a culture of transparency and accountability in your new role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Regulatory Engagement in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in incident management and regulatory engagement, showing us how you fit the bill perfectly.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality come through.
Showcase Relevant Experience:When detailing your past roles, focus on your achievements in compliance and risk management. We want to see examples of how you've successfully navigated regulatory challenges and led teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RJA-Consulting
✨Know Your Regulatory Stuff
Make sure you brush up on the latest regulatory requirements and expectations relevant to the role. Being able to discuss specific regulations and how they impact incident management will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Showcase Your Incident Management Experience
Prepare examples from your past roles where you've successfully managed incidents or compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your leadership and decision-making skills under pressure.
✨Build Relationships in the Room
Since stakeholder engagement is key for this role, demonstrate your ability to build relationships during the interview. Ask insightful questions about their current challenges and express your enthusiasm for collaborating across departments like Compliance, Legal, and Risk.
✨Communicate Clearly and Confidently
Your written and verbal communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics. This will help convey your credibility and strategic mindset to the interviewers.
