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- Tasks: Engage with fans and boost content creator earnings through real-time conversations.
- Company: Join a fast-growing company with a supportive and collaborative culture.
- Benefits: Competitive salary plus commission, remote work, and career growth opportunities.
- Why this job: Make a real impact by enhancing fan experiences and driving engagement.
- Qualifications: Strong communication skills and ability to work independently in a fast-paced environment.
- Other info: Flexible hours and the chance to work from anywhere in the world.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly motivated and engaging individual to join our team as a Customer Engagement Specialist. In this role, you will communicate directly with fans of content creators, fostering engagement, and helping to maximise earnings for the creators. This role is ideal for someone with strong conversational skills who enjoys working in a fast-paced, remote environment.
As a Customer Engagement Specialist, you will play an essential part in keeping fans engaged and providing a positive experience that encourages retention. You will work remotely from anywhere in the world, with flexible hours and the opportunity to earn through both salary and commission.
Key Responsibilities:- Engage in real-time conversations with fans and subscribers.
- Maintain a friendly, engaging, and professional tone to enhance the fan experience.
- Collaborate with the management team to align chat strategies with creator goals.
- Track and report key metrics related to fan engagement and revenue growth.
- Ensure confidentiality and professionalism when handling sensitive information.
- Fluent in written English (other languages are a plus).
- Strong communication and conversation skills.
- Ability to work 8 hours a day, 5 days a week.
- High attention to detail and multitasking abilities.
- Must be self-motivated and capable of working independently with minimal supervision.
- Reliable internet connection and basic tech skills (experience with chat software is an advantage).
- Previous experience in online customer service, sales, or chat-based roles is preferred but not essential.
- Salary + Commission: Competitive base salary plus performance-based commission.
- Remote work: Enjoy the flexibility of working from anywhere in the world.
- Growth opportunities: Join a fast-growing company with opportunities for career advancement.
- Be part of a supportive, collaborative team focused on shared success.
Sales Engagement Specialist in London employer: Rize Agency
Contact Detail:
Rize Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engagement Specialist in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, join relevant groups on social media, and don’t be shy about sliding into DMs. You never know who might have a lead on that perfect Sales Engagement Specialist role.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock conversations with friends or family. Focus on showcasing your strong communication skills and friendly tone, just like you would when engaging with fans.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with chat software and tools that are commonly used in customer engagement roles. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your experience in online customer service or sales, even if it’s not extensive, and let us know why you’re excited about this role.
We think you need these skills to ace Sales Engagement Specialist in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with fans, make sure your written application reflects your strong conversational skills. Use a friendly and professional tone to give us a taste of how you’d interact with our community.
Tailor Your Application: Don’t just send a generic application! Take the time to align your experience and skills with the key responsibilities mentioned in the job description. This shows us that you’re genuinely interested and understand what we’re looking for.
Highlight Relevant Experience: If you’ve got any previous experience in customer service or chat-based roles, make sure to mention it! Even if it’s not essential, it can give you an edge and show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rize Agency
✨Know Your Audience
Before the interview, take some time to research the company and its content creators. Understanding their style and audience will help you tailor your responses and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role is all about engaging with fans, practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully engaged with customers or resolved issues in the past.
✨Demonstrate Your Flexibility
Highlight your ability to adapt to different situations, especially in a fast-paced environment. Share experiences where you've had to think on your feet or adjust your approach to meet a customer's needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Think about asking about team dynamics or how success is measured in the role.
