Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise sales, deliver exceptional customer service, and inspire your team in a vibrant boutique.
- Company: Join RIXO, a brand that empowers women through fashion and celebrates individuality.
- Benefits: Competitive pay, employee discounts, and a supportive team environment.
- Why this job: Be part of a growing brand and help customers feel their best every day.
- Qualifications: Strong sales experience, passion for fashion, and excellent communication skills.
- Other info: Opportunity to develop leadership skills in a dynamic retail setting.
The predicted salary is between 30000 - 42000 £ per year.
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.
Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the contemporary market with feminine shapes and high-quality materials from every day to Occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day.
About The Role
We\’re looking for a sales focussed Senior Sales Assistant to join our Boutique outlet opening in Bicester Village. As a Senior Sales Assistant, you will be responsible for maximizing sales and profitability by having an in-depth knowledge of the products and staying attuned to the unique needs of every customer. You will serve as an inspirational role model, playing a key part in coaching and developing the team to unlock their full potential in both sales and customer service.
Responsibilities
- You will have Key Holder responsibilities for opening and closing the store, ensuring the safety and security of the building when locking up.
- Deliver exceptional customer service to exceed service expectations and drive sales growth.
- Be knowledgeable across all collection ranges, products, and new launches. Confidently cross-sell products throughout the store.
- Maintain knowledge of all in-store services offered to customers and identify opportunities to increase sales through recommending additional services.
- Efficiently process customer transactions, including refunds, while providing a smooth shopping experience.
- Handle customer queries and complaints with professionalism, whether in person or over the phone, turning dissatisfied customers into loyal ones.
- Stay current on retail and fashion trends by following RIXO on all social media platforms. Share this information with RIXO customers to enhance their shopping experience.
- Build and maintain a loyal client base by establishing long-term relationships with customers.
- Maximize one-to-one sales opportunities and coach colleagues to achieve the same success in driving sales.
- Be knowledgeable about store and individual sales targets, understanding how the store is performing against plans and previous year results.
- Take an active role in coaching the team on product knowledge, sales techniques, and customer service best practices.
- Foster a positive \’can-do\’ attitude across the team, encouraging collaboration and contributing to a supportive working atmosphere.
- Inspire and motivate the team by leading with integrity and setting a high standard for performance.
- Assist in the development of new starters, providing guidance and support as they settle into their roles.
- Stay up-to-date with current stock ranges, product availability, and best-selling items. Be knowledgeable about the features and benefits of individual products in-store.
- Maintain high standards of product merchandising, ensuring displays and department fixtures are visually appealing and organized.
- Ensure the store floor and stockrooms are kept clean, organized, and well-maintained at all times.
About You
- You are passionate about the RIXO brand and want to be a part of our retail growth
- You are an inspiring and hardworking leader who the team look up to
- You are a confident communicator, both written and verbal
- You have an eye for style and making people feel great
- You are honest, trustworthy and dependable
Your Experience
- Great communication and interpersonal skills
- Knowledgeable and interested in fashion/trends
- Proven track record in sales and customer service
- You will be technology literate with a good working knowledge of Web.
#J-18808-Ljbffr
Senior Sales Assistant employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with RIXO's story, values, and product ranges. This way, you can confidently engage with customers and show them how much you care about their experience.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on social media. Building relationships can give you insider info and might just land you that interview!
✨Tip Number 3
Show off your sales skills! When you get the chance, demonstrate your ability to upsell or cross-sell products. Use your knowledge of fashion trends to suggest items that complement each other.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RIXO family!
We think you need these skills to ace Senior Sales Assistant
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for the RIXO brand shine through! Share why you’re excited about fashion and how it connects with our mission to empower every woman. We want to see your personality and enthusiasm!
Tailor Your Experience: Make sure to highlight your relevant experience in sales and customer service. Use specific examples that demonstrate how you've maximised sales or provided exceptional service in the past. We love seeing how you can bring your skills to our team!
Be Authentic: Don’t be afraid to show your true self in your application. We value honesty and integrity, so share your unique story and what makes you a great fit for the Senior Sales Assistant role. Let us know how you inspire others!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of standing out. It’s super easy, and we’ll get to see your application in the best light. Plus, it shows you’re keen on joining the RIXO family!
How to prepare for a job interview at RIXO
✨Know Your RIXO Inside Out
Before the interview, dive deep into RIXO's collections and philosophy. Familiarise yourself with their unique hand-painted prints and how they empower women. This knowledge will not only impress but also help you connect with the brand's values during your conversation.
✨Showcase Your Sales Skills
Prepare specific examples of how you've maximised sales in previous roles. Think about times when you exceeded targets or turned a dissatisfied customer into a loyal one. Being able to share these stories will demonstrate your capability as a Senior Sales Assistant.
✨Be Ready to Role-Play
Expect some role-playing scenarios during the interview. Practice handling customer queries or complaints with professionalism. This will showcase your problem-solving skills and ability to provide exceptional customer service, which is crucial for the role.
✨Stay Trendy and Engaged
Keep up with current fashion trends and be ready to discuss them. Mention how you follow RIXO on social media and how you can use that knowledge to enhance the shopping experience for customers. This shows your passion for the brand and the industry.
