At a Glance
- Tasks: Lead IT strategy, manage system integrations, and drive automation projects.
- Company: RIXO, a vibrant fashion brand blending vintage aesthetics with modernity.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Join a dynamic team passionate about redefining fashion for the future.
- Why this job: Be the key player in transforming IT to enhance business efficiency and user experience.
- Qualifications: Proven IT leadership experience and strong technical knowledge of e-commerce platforms.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Senior IT Product Manager role at RIXO
About RIXO
Founded in 2015 by best friends Henrietta Rix and Orlagh McCloskey, RIXO was born from a love of vintage aesthetics, vibrant prints, and flattering silhouettes designed to make women feel like the best version of themselves. Rooted in a “buy now, wear forever” philosophy, we create timeless pieces that transcend trends, seasons, and age. With a loyal global community and a growing presence across retail and e-commerce, RIXO blends nostalgia with modernity — and this year, we\'re redefining the brand for the future.
Role Overview
You’ll be the no 1 person in IT and will hold ultimate responsibilities for all IT related systems. You will own and drive the IT strategy for new initiatives, change management, system integrations, and automation projects. This role will ensure that all new IT capabilities are scalable, well-integrated, and aligned with RIXO’s business growth objectives. You will serve as the bridge between business stakeholders and IT, ensuring the delivery of technology solutions that align with company goals, improve operational efficiency, and enhance the user experience. This role requires a strong technical background in system integrations, process automation, and IT change governance, as well as the ability to work cross-functionally to ensure technology effectively enables business objectives.
Key Responsibilities
- Work with leadership to define and maintain a strategic IT roadmap, ensuring all technology developments align with RIXO’s business growth. Responsible for owning and maintaining OKR’s for IT. Responsible for the total business IT budget including planning and cost management.
IT Change Management & Business Transformation
- Act as the IT lead on all major business change initiatives, ensuring new projects are technically sound and properly governed.
- Develop a structured IT change framework, ensuring system changes are planned, tested, and implemented smoothly.
- Work closely with business teams to understand pain points and develop IT-driven solutions that improve efficiency.
System Development, Integration & Automation
- Develop automated workflows to replace manual processes in stock reconciliation, order tracking, and returns processing.
- Own and optimise integrations between NetSuite, JDA, Celigo, Shopify Plus, and other platforms.
- Lead error handling improvements to reduce system failures and improve real-time monitoring of integrations.
- Work with third-party developers and vendors to enhance system connectivity and data accuracy.
Business Intelligence & Reporting Development
- Develop new management information reports, giving leadership better insights into inventory, order flow, and fulfilment KPIs.
- Implement real-time SLA monitoring dashboards for 3PL performance tracking.
- Work with Finance and Merchandising to ensure accurate forecasting, stock availability reporting, and demand planning tools.
Tech Stack Mapping & Documentation
- Own and maintain the documentation of RIXO’s tech stack, including integration architecture, system dependencies, and data flows.
- Ensure that all new integrations and system changes are properly documented, making future troubleshooting easier.
- Develop a technical knowledge base for internal teams and external developers.
IT Roadmap & Future-Proofing
- Work with leadership to define and maintain a strategic IT roadmap, ensuring all technology developments align with RIXO’s business growth.
- Identify emerging technologies that could improve operational efficiency and scalability.
- Lead system migrations, upgrades, and implementation of new platforms as the business expands.
Requirements:
- Proven experience in IT leadership, ideally as a Head of IT, IT Manager, or similar role, with a track record of delivering strategic initiatives, system integrations, and automation projects.
- Strong technical knowledge of e-commerce, and integration platforms — including hands-on experience with tools such as NetSuite, Celigo, and Shopify Plus.
- Demonstrated expertise in IT change management, business transformation, and developing structured change frameworks to support cross-functional initiatives.
- Advanced skills in process automation and data integration, with experience streamlining workflows such as stock reconciliation, order tracking, and returns processing.
- Strong business acumen and stakeholder management, with the ability to translate business needs into technical solutions and partner with teams across Finance, Merchandising, and Operations.
- Excellent documentation and system architecture skills, including the ability to map out tech stacks, integration flows, and maintain technical knowledge bases for internal and external use.
Senior IT Product Manager in London employer: RIXO
At RIXO, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Senior IT Product Manager, you will have the opportunity to lead transformative IT initiatives in a dynamic environment, while benefiting from our commitment to employee growth through continuous learning and development. Located in a bustling area, RIXO offers a unique blend of vintage charm and modernity, making it an inspiring place to work for those passionate about technology and fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Product Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what RIXO values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges RIXO might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at RIXO!
✨Direct Apply to RIXO
Let's not forget to apply directly through the RIXO website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Product Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at RIXO.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at RIXO. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at RIXO
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
