At a Glance
- Tasks: Deliver exceptional customer experiences and support store success as a Sales Assistant.
- Company: RIXO, a vibrant fashion brand known for unique vintage-inspired dresses.
- Benefits: Competitive salary, commission, generous staff discount, and career development opportunities.
- Other info: Flexible full-time hours with opportunities for growth in a supportive workplace.
- Why this job: Join a creative team and help customers find their perfect style in a fun environment.
- Qualifications: Retail experience, passion for fashion, and strong communication skills.
The predicted salary is between 23535 - 28765 £ per year.
ABOUT RIXO
A rail of vintage dresses.
A London flat.
Two best friends who wanted to build the brand they couldn't find.
That was 2015.
Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26.
We design for every woman, every occasion, every body.
The pieces are meant to be worn, loved, and kept.
ABOUT RIXO
A rail of vintage dresses.
A London flat.
Two best friends who wanted to build the brand they couldn't find.
That was 2015.
Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26.
We design for every woman, every occasion, every body.
The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW
As a Sales Assistant at RIXO, at our Marylebone High Street store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day-to-day success of the store.
With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets.
KEY RESPONSIBILITIES
- Sales & Customer Experience
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add‑on selling and cross‑selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in‑store events, launches and promotional activity.
- Visual & Operational Excellence
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU
- Previous experience in retail, ideally within fashion or premium/luxury retail.
- Passion for fashion, styling and customer experience.
- Strong communication and interpersonal skills.
- A proactive, positive and customer‑focused approach.
- Ability to work in a fast‑paced environment and multitask effectively.
AVAILABILITY
- Full‑time: 37.5 hours per week
- Open availability, including Saturdays and Sundays
- Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs.
- Flexibility to support during peak trading periods.
Why RIXO
At RIXO, our people are at the heart of everything we do.
We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, feel valued, and grow with us.
We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers.
We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer‑a‑friend scheme.
Learning and development are central to life at RIXO.
Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast‑growing, entrepreneurial business.
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Sales Assistant (Full-Time) - Marylebone High Street employer: RIXO
RIXO is an exceptional employer that prioritises its people, fostering an inclusive and inspiring workplace where every employee feels valued and supported. Located in the vibrant Marylebone High Street, our Sales Assistants enjoy a competitive salary, generous staff discounts, and ample opportunities for personal and professional growth through our dedicated learning and development programmes. Join us to be part of a creative team that celebrates diversity and empowers you to thrive in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (Full-Time) - Marylebone High Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like RIXO, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like RIXO!
We think you need these skills to ace Sales Assistant (Full-Time) - Marylebone High Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at RIXO, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at RIXO and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show RIXO that you’re ready to jump in and contribute right away!
How to prepare for a job interview at RIXO
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
