Luxury Retail Client Experience Lead

Luxury Retail Client Experience Lead

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create unforgettable in-store experiences and lead a passionate team.
  • Company: Join RIXO, a luxury brand known for its unique style and customer focus.
  • Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
  • Other info: Fast-paced environment with a focus on creativity and teamwork.
  • Why this job: Be at the forefront of luxury retail and make a lasting impact on client relationships.
  • Qualifications: Experience in retail and a passion for delivering exceptional customer service.

The predicted salary is between 35000 - 45000 Β£ per year.

RIXO is seeking a Client Experience Manager to join our store leadership team in London.

You will craft memorable in-store journeys, coach the team, and deliver a warm, personalised service that reflects the RIXO brand.

You will lead clienteling, CRM activity, and events, work with the Store Manager on scheduling and operations, and help grow our loyal clientele while maintaining exceptional standards in a fast-paced luxury environment.

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Luxury Retail Client Experience Lead employer: RIXO

RIXO is an exceptional employer that prioritises its people, fostering an inclusive and inspiring workplace where every team member can thrive. As a Flagship Store Manager in our vibrant London location, you'll benefit from a competitive salary, generous staff discounts, and a strong focus on personal development, all while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to be part of a culture that values diversity, creativity, and work-life balance, making every day at RIXO meaningful and rewarding.

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Contact Details:

RIXO Recruitment Team

We think you need these skills to ace Luxury Retail Client Experience Lead

Client Experience Management
Coaching Skills
Personalised Service
Clienteling
CRM Activity
Event Management
Scheduling