At a Glance
- Tasks: Support our stores by managing stock and ensuring a seamless customer experience.
- Company: Join RIXO, a vibrant fashion brand with a passion for vintage-inspired designs.
- Benefits: Enjoy generous staff discounts, competitive salary, and 33 days annual leave.
- Other info: Flexible hours including weekends, with great career development opportunities.
- Why this job: Be part of a dynamic team and help create a positive shopping experience.
- Qualifications: Experience in retail stock roles and excellent communication skills required.
The predicted salary is between 22000 - 25000 £ per year.
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
We’re looking for a full-time Stockroom Assistant to join the team as a dual-site role, working across our Marylebone High Street and Carnaby Street stores. You’ll be working behind the scenes to make sure both stores are running like clockwork, supporting our sales team to deliver amazing service to our customers. You’ll be organising incoming deliveries, running regular reporting but most importantly making sure our wonderful customers have a seamless and positive in-store experience. In a fast-paced role, you’ll greet the day-to-day challenges with enthusiasm and maintain a positive attitude.
What you’ll be doing:
- Ensuring proper receipt of new deliveries (unpacking, sorting, labelling, scanning and storage).
- Monitor the transfer procedures between stores and head office to ensure smooth running and accurate stock file.
- Use your impeccable housekeeping skills; ensure proper stockroom maintenance by guaranteeing high standards and optimal organization of the stockroom.
- You’ll have a great eye - you are able to carry out quality control checks and quality management on inbound stock to ensure the items our customers receive are all of high quality.
- Ensuring the shop floor is always exquisitely presented, with all stock replenished in a timely way whilst also responding to requests from the fitting room as new items are needed.
- You’ll be adept at taking stock counts with 100% accuracy and are able to report discrepancies in a timely way - working towards your KPIs and reporting on low stock items and concerns.
- Work closely with Dual-Site Store Manager and Merchandising team to ensure any adjustments that would optimize stock package are raised efficiently.
- Be a team player to ensure synergy between yourself and the team on the shop floor and act as a true Rixo ambassador with high levels of product knowledge to support the sales process end to end.
- The role requires a level of flexibility including late shifts and weekends.
What we're looking for:
- Previous experience in a stock role in retail, preferably within fashion or luxury.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Proactive, positive, and customer-focused mindset.
- Flexible availability, including weekends and holidays.
Why RIXO:
- Generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full-time employees.
Stockroom Assistant - Dual-Site in London employer: RIXO
RIXO is an exceptional employer that prioritises its people, fostering an inclusive and inspiring workplace where every team member can thrive. As a Flagship Store Manager in our vibrant London location, you'll benefit from a competitive salary, generous staff discounts, and a strong focus on personal development, all while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to be part of a culture that values diversity, creativity, and work-life balance, making every day at RIXO meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Assistant - Dual-Site in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like RIXO, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like RIXO!
We think you need these skills to ace Stockroom Assistant - Dual-Site in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at RIXO, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at RIXO and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show RIXO that you’re ready to jump in and contribute right away!
How to prepare for a job interview at RIXO
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
