At a Glance
- Tasks: Deliver exceptional customer experiences and support store success at RIXO's Carnaby Street location.
- Company: Join RIXO, a vibrant fashion brand known for its unique designs and inclusive sizing.
- Benefits: Enjoy competitive pay, commission, generous discounts, and opportunities for career growth.
- Other info: Flexible hours with a focus on personal development and a supportive team culture.
- Why this job: Be a key player in a creative environment where your passion for fashion shines.
- Qualifications: Retail experience, strong communication skills, and a love for styling are essential.
The predicted salary is between 18900 - 23100 £ per year.
ABOUT RIXO: A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW: As a Sales Assistant at RIXO, at our Carnaby Street store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day-to-day success of the store. With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets. You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES:
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add-on selling and cross-selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in-store events, launches and promotional activity.
Visual & Operational Excellence:
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU:
- Previous experience in retail, ideally within fashion or premium/luxury retail.
- Passion for fashion, styling and customer experience.
- Strong communication and interpersonal skills.
- A proactive, positive and customer-focused approach.
- Ability to work in a fast-paced environment and multitask effectively.
AVAILABILITY:
- Full-time: 37.5 hours per week
- Open availability, including Saturdays and Sundays
- Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs.
- Flexibility to support during peak trading periods.
Why RIXO: At RIXO, our people are at the heart of everything we do. We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, feel valued, and grow with us. We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers. We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer-a-friend scheme. Learning and development are central to life at RIXO. Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast-growing, entrepreneurial business.
Sales Assistant (Full-Time) - Carnaby Street in London employer: RIXO
RIXO is an exceptional employer that prioritises its people, fostering an inclusive and inspiring workplace where every employee feels valued and supported. Located in the vibrant Marylebone High Street, our Sales Assistants enjoy a competitive salary, generous staff discounts, and ample opportunities for personal and professional growth through our dedicated learning and development programmes. Join us to be part of a creative team that celebrates diversity and empowers you to thrive in the fashion industry.
