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- Tasks: Support the Ecommerce team in optimising the RIXO website and enhancing the online customer journey.
- Company: Join RIXO, a vibrant fashion brand passionate about empowering women through unique designs.
- Benefits: Gain valuable experience in e-commerce, with opportunities for growth in a creative environment.
- Why this job: Be part of a dynamic team that values creativity and innovation in the fashion industry.
- Qualifications: Ecommerce experience, strong communication skills, and a passion for fashion are essential.
- Other info: Fast-paced role with opportunities to learn and develop your digital skills.
The predicted salary is between 24000 - 36000 £ per year.
RIXO's story began in the London living room of best friends Orlagh and Henrietta, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from every day to occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and silhouettes to flatter every woman, irrespective of age, season, and size.
The Ecommerce Assistant will play a key role in the day-to-day execution and optimisation of the RIXO website. Supporting the Ecommerce team across the full online customer journey, this role helps ensure the site is accurate, engaging, and trading effectively. The successful candidate will be a proactive team player with strong communication skills and the ability to collaborate effectively in a fast-paced environment.
Key Responsibilities- E-commerce & Website Management: Lead end-to-end product launches, ensuring accurate, on-brand, and timely execution across all digital touchpoints. Drive ongoing ecommerce optimisations across merchandising, navigation, search, content, and promotions to maximise trading performance. Perform regular site reviews across all markets to ensure accuracy, functionality, and effectiveness with market localisation, independently resolving issues with relevant teams. Manage and prioritise ad-hoc website and digital requests to meet business deadlines efficiently.
- CRM & Marketing Support: Work closely with the CRM Manager to build, schedule, and test email and SMS campaigns across both marketing and automated journeys. Feed into creative briefs for all digital outputs, collaborating with internal teams and third-party agencies to ensure requirements are clear and achievable. Partner with the Brand team to ensure all marketing activity is correctly briefed, built, and live on the website ahead of planned launch dates.
- Data, Insight & Optimisation: Support data and reporting requests using Google Analytics, in-platform performance metrics, and internal business data. Analyse available data to independently develop insights and recommendations, sharing clear and actionable feedback with the wider team and business. Carry out monthly competitor and innovator monitoring across CRM, performance marketing, and e-commerce, sharing insights and opportunities with the wider team.
- Systems & Process Improvement: Act as the key knowledge holder for digital systems and platforms, ensuring best practices are followed. Proactively identify opportunities to automate, streamline, and improve digital processes and workflows.
- Comfortable working in a fast-paced environment with changing priorities, whilst effectively able to manage multiple priorities and tasks simultaneously.
- Curious and eager to learn, with a desire to continuously improve digital performance.
- Confident taking ownership of tasks while knowing when to escalate or collaborate.
- Confident using Excel and other digital reporting tools (e.g. Google Analytics).
- Interested or previous experience in fashion. Shopify experience preferred but not essential.
- 1-year minimum Ecommerce experience.
Ecommerce Assistant in London employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and e-commerce industry, especially those who work at RIXO or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a mini portfolio showcasing your previous e-commerce projects or any relevant work. This could be a simple website or a presentation that highlights your achievements and how you can contribute to RIXO's mission.
✨Tip Number 3
Prepare for the interview by researching RIXO’s latest collections and understanding their brand ethos. Be ready to discuss how your experience aligns with their values and how you can help enhance their online presence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the RIXO team.
We think you need these skills to ace Ecommerce Assistant in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention any relevant experience or interests that align with RIXO's vibe. We want to see how you connect with our brand and its story.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your skills and experiences that match the Ecommerce Assistant role without rambling. We appreciate clarity and focus, so make it easy for us to see why you're a great fit!
Tailor Your Application: Don’t just send a generic application! Make sure to customise your CV and cover letter to reflect the specific requirements of the Ecommerce Assistant position. We love seeing candidates who take the time to understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at RIXO
✨Know Your E-commerce Basics
Make sure you brush up on your e-commerce knowledge before the interview. Understand key concepts like product launches, website optimisation, and customer journey management. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Analytical Skills
Since the role involves data analysis and insights, be prepared to discuss your experience with tools like Google Analytics. Bring examples of how you've used data to drive decisions or improve performance in previous roles. This will demonstrate your ability to contribute effectively from day one.
✨Emphasise Team Collaboration
RIXO values teamwork, so highlight your experience working collaboratively in fast-paced environments. Share specific examples of how you've successfully partnered with others to achieve goals, whether in e-commerce or other projects. This will show that you can thrive in their dynamic setting.
✨Be Ready to Discuss Fashion Trends
Since RIXO is all about fashion, it’s a good idea to stay updated on current trends and the brand's unique style. Be prepared to discuss how you can contribute to their vision of empowering women through fashion. This will help you connect with the company's ethos and show your genuine interest.
