Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to deliver exceptional customer service and drive sales at our vibrant Carnaby Street store.
- Company: Join RIXO, a trendy brand known for unique vintage dresses and inclusive sizing.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work culture focused on your wellbeing.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Be part of a creative team that values diversity and empowers you to grow your career.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT RIXO: A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW: We're looking for an Assistant Store Manager to join our Carnaby Street store. You will be responsible for the day-to-day running of the shop floor; to drive daily and weekly sales targets by delivering first-class customer experience. You will work as part of the Store Management team providing Duty Management cover in the absence of the Dual-Site Store Manager, whilst also helping us to build a customer-focused sales team to deliver exceptional service to everyone who walks through the door.
KEY RESPONSIBILITIES:
- Sales and Profitability: Drive exceptional customer service at all times, supporting the Dual-Site Store Manager in ensuring customer service, profit, and strategic objectives are consistently met and exceeded. Maximise sales opportunities by maintaining high service standards and ensuring the department meets its sales floor expectations. Be highly visible on the shop floor and foster a customer-centric environment. Lead by example, coaching the team to maintain strong service and sales floor presence, ensuring that every customer is approached in a friendly and open manner. Utilise sales and profit KPIs to evaluate performance and guide team activities. Keep the team focused on meeting targets and collaborate to achieve objectives. Communicate with the Dual-Site Store Manager and Merchandising teams about stock replenishment needs to optimise sales potential and stock availability. Regularly share updates on stock levels, bestsellers, and ideal inventory to improve sales performance, escalating product concerns as needed. Support the team in training on RIXO values, product knowledge, and sales techniques to maximise profit. Assist in the timely execution of merchandising, product launches, and other brand initiatives. Collaborate with the Store Manager to enhance the customer journey by achieving agreed retail and visual standards, ensuring that the visual presentation aligns with the brand identity and drives commercial success. Coach and supervise the team to uphold high presentation, visual standards, and housekeeping, ensuring customer service remains the primary focus.
- People Management: Support the Dual-Site Store Manager in managing daily team operations, providing clear direction and regular constructive feedback. Oversee key people processes, including attendance management and performance reviews, in accordance with company policies. Work with the Dual-Site Store Manager to create and manage team schedules, ensuring appropriate floor coverage at all times. Contribute to the overall store management by taking on additional responsibilities as required. Ensure that goals and objectives, as agreed with the Dual-Site Store Manager are communicated effectively to the team. Foster a positive and engaging work environment in the store. Inspire and motivate the team to reach their full potential, supporting their development and improving performance. Assist the Dual-Site Store Manager in conducting performance reviews and ensure that training is provided to enhance team capabilities.
- Health and Safety: Work with the Dual-Site Store Manager and team to ensure all training, quality, environmental, and safety standards are met, maintained, and exceeded. Ensure the team complies with health and safety obligations in line with both company and statutory standards through regular training and communication. Promptly report any health and safety risks or concerns to the appropriate channels as soon as they arise.
Key Skills and Experience:
- A passion for the RIXO brand, with a strong desire to contribute to the retail growth of the company.
- A proven track record of success in retail management.
- Relevant product and market awareness.
- Strong communication, influencing, and relationship-building skills.
- Innovative and able to use initiative.
- Capable of making logical decisions under pressure.
- Strong time management skills, with the ability to prioritise multiple objectives.
- Numerate, with strong analytical skills.
- Experience in coaching, developing, and managing a team.
Why RIXO: At RIXO, our people are at the heart of everything we do. We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, feel valued, and grow with us. We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers. We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer-a-friend scheme. We also celebrate loyalty through our Work Anniversary scheme. Your wellbeing matters to us. Our benefits include a healthcare cash plan with SimplyHealth, access to mental health support, and a culture that genuinely supports balance and flexibility. Learning and development are central to life at RIXO. Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast-growing, entrepreneurial business.
Assistant Store Manager - Carnaby Street in London employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Carnaby Street in London
✨Tip Number 1
Get to know the RIXO brand inside out! Familiarise yourself with their unique styles, values, and customer base. This will not only help you stand out in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or even pop into the store for a chat. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Prepare for your interview by practising common questions related to retail management and customer service. Think about how you would handle specific scenarios that could arise on the shop floor, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RIXO team and are keen to contribute to our vibrant culture.
We think you need these skills to ace Assistant Store Manager - Carnaby Street in London
Some tips for your application 🫡
Show Your Passion for RIXO: When you're writing your application, let your love for the RIXO brand shine through! Share why you’re excited about our unique designs and how you can contribute to our mission of making every woman feel fabulous.
Tailor Your Experience: Make sure to highlight your retail management experience in a way that aligns with our key responsibilities. Use specific examples that demonstrate your ability to drive sales, manage teams, and deliver exceptional customer service.
Be Personable and Authentic: We want to get to know the real you! Write in a friendly tone and don’t be afraid to show your personality. This helps us see how you’d fit into our team and culture at RIXO.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at RIXO
✨Know the Brand Inside Out
Before your interview, dive deep into RIXO's history, values, and product offerings. Familiarise yourself with their unique hand-painted prints and bias-cut silhouettes. Showing genuine passion for the brand will impress the interviewers and demonstrate that you're a great fit for the team.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, delivering exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can foster a customer-centric environment and lead by example to inspire your team.
✨Be Ready to Discuss Sales Strategies
Understand the importance of sales and profitability in retail. Be prepared to discuss how you've previously maximised sales opportunities and met targets. Think about specific KPIs you've used to evaluate performance and how you can apply that knowledge at RIXO.
✨Demonstrate Leadership and Team Management
RIXO values strong leadership skills. Share your experiences in coaching and developing teams, and how you've created a positive work environment. Be ready to discuss how you would support the Dual-Site Store Manager in managing daily operations and motivating the team.