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For Companies At a Glance
- Tasks: Provide IT support and learn to manage business systems like NetSuite and Shopify.
- Company: Join RIXO, a vibrant fashion brand that empowers women through style.
- Benefits: Gain hands-on experience, training, and a clear career development path.
- Why this job: Kickstart your IT career in a dynamic environment with exciting projects.
- Qualifications: Passion for IT, familiarity with computer systems, and strong problem-solving skills.
- Other info: Work closely with a supportive team and grow your skills in a fast-paced industry.
The predicted salary is between 30000 - 42000 £ per year.
IT & Business Systems Support Administrator
About RIXO RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from every day to Occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
About The Role We’re looking for a Junior IT & Business Systems Support Administrator to join our growing IT & Business Solutions team. This is an exciting, hands-on opportunity for someone at the start of their IT career to gain experience across both technical IT support and business systems administration. You’ll be the first point of contact for IT support queries while also learning how to support our core systems such as NetSuite, Shopify, Celigo and Microsoft 365.
You’ll receive guidance and mentoring from the team while being encouraged to take initiative, learn quickly, and develop into a well-rounded IT & business systems professional.
Key Responsibilities
- Act as the first line of support for IT and systems queries, ensuring timely and professional resolution.
- Troubleshoot and resolve issues across hardware, software, and connectivity.
- Assist with device setup, configuration, and user account management (onboarding/offboarding).
- Support and learn administration tasks within NetSuite (with opportunities to expand into related systems like Celigo, Shopify, Centric8, and Looker).
- Help deliver business systems projects such as international expansion and new integrations.
- Provide ad-hoc training and support to users across IT and business systems.
- Liaise with 3rd party vendors to resolve technical or system-related issues.
- Shadow senior team members to build skills in advanced troubleshooting, ERP administration, and IT operations.
Requirements
- Strong interest in Information Technology and eagerness to build a career in IT & systems.
- Familiarity with computer systems, Windows/macOS, and common business applications like Microsoft 365 and Google Workspace.
- Analytical mindset with good numerical and problem-solving skills.
- Strong interpersonal and customer service skills, with a proactive and professional approach.
- Well organised, able to manage multiple requests, and comfortable working with 3rd parties.
- Experience in retail and/or fashion preferred (not essential).
- Exposure to ERP systems (e.g. NetSuite, SAP, Oracle) is a plus but not required – training will be provided.
What You’ll Gain
- Hands-on exposure to both IT infrastructure and business systems in a fast-growing fashion brand.
- Training and mentoring in NetSuite administration, integrations, and related technologies.
- A clear development path to progress into either IT operations, business systems administration, or hybrid IT/business solutions roles.
- Experience working on exciting projects such as international expansion and new technology rollouts.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Apparel & Fashion
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IT & Business Systems Support Administrator employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Business Systems Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially since RIXO is all about empowering women through fashion. Tailor your answers to show how you fit into their mission.
✨Tip Number 3
Practice your technical skills! Since this role involves IT support and systems administration, brush up on your knowledge of tools like Microsoft 365 and any ERP systems. Being able to demonstrate your skills can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the RIXO team and ready to dive into the world of IT and business systems.
We think you need these skills to ace IT & Business Systems Support Administrator
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for Information Technology in your application. Share any relevant experiences or projects that highlight your eagerness to learn and grow in the IT field. We love candidates who are excited about starting their journey with us!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of IT & Business Systems Support Administrator. Highlight any familiarity with systems like Microsoft 365 or any troubleshooting experience you have. A tailored CV shows us you’re serious about joining our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at RIXO and how your background fits the role. Be genuine and let your personality come through – we want to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and ready to take the first step towards an exciting career with RIXO!
How to prepare for a job interview at RIXO
✨Know Your Tech Basics
Brush up on your knowledge of common IT systems and applications like Microsoft 365 and NetSuite. Being familiar with these tools will not only help you answer technical questions but also show your enthusiasm for the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved issues, whether in a previous job or during your studies. Highlighting your analytical mindset and how you approach troubleshooting will impress the interviewers.
✨Demonstrate Your Customer Service Skills
As this role involves supporting users, be ready to talk about your interpersonal skills. Share experiences where you've provided excellent customer service or support, showcasing your proactive and professional approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, projects, and company culture. This shows your genuine interest in the role and helps you understand if RIXO is the right fit for you. Plus, it gives you a chance to engage with your interviewers!