Garment Technologist

Company Overview

RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves, filling a gap in the market with feminine shapes and high-quality materials from everyday to occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day.

Role Summary

Reporting to the Technical Manager, RIXO is seeking an innovative and detail-oriented Garment Technologist. Ensuring premium RIXO brand quality and legal standards are met at the same time as continuously driving improvements in fit and production. This is an exciting role for someone who thrives in a fast-paced environment and has a deep understanding of garment construction and fabric technology.

Key Responsibilities

• Manage own product area independently.
• Develop and maintain excellent relationships with suppliers and support supplier development.
• Create size specs and detailed garment construction sheets for product area following handover from the design team, offering technical guidance on new product development.
• Manage the fit process in line with the critical path.
• Ensure all approved fits are sealed to RIXO Golden Rules.
• Proactively troubleshoot issues and provide regular updates to the wider team to ensure all key dates are met & any potential issues are escalated.
• Achieve yearly KPIs for returns rate for own product area, analysing and reacting to relevant returns data and customer feedback.
• Continuously review RIXO blocks for own product categories, suggesting improvements and updates where necessary.
• Ensure all products are developed in line with RIXO testing standards as well as being compliant to legal requirements in all relevant markets.
• Manage the testing process for own product categories.
• Ensure bulk fabric test reports are received and reviewed ahead of production start dates.
• Working closely with suppliers and product development team to resolve issues.
• Oversee all garment labelling for own product categories, ensuring brand labelling standards are followed and care labels are both legally compliant and accurate to test reports.
• Ensure all production size charts are accurate, following standard RIXO grading.
• Ensure all customer information is accurate for the website and wholesale partners.
• Carry out supplier visits when necessary, evaluating factory set up and production processes.
• Contribute to supplier appraisal and supplier allocation processes.
• Support the product development team on fabric base testing and wearer trial processes.
• Update the PDP team throughout the fit process of any changes which will impact the cost price/delivery and advising on packaging methods to suit the garment.
• Troubleshoot any QC issues for own product categories working closely with the warehouse and stores to check stock and feedback to suppliers.
• Support junior team members on technical training.

About you

You have experience in a similar role and experience in a garment tech role. Experience in woven dresses, jersey or knitwear is a plus. You have strong communication skills and are able to develop strong relationships with suppliers and internal stakeholders. You have a passion for the RIXO brand and an understanding of the brand identity. A team player with a good attention to detail and a logical and proactive approach to problem solving. Have an excellent understanding of the fit process, garment construction and production process. Proficient in MS Office, experience of PLM systems is an advantage.