At a Glance
- Tasks: Optimise our ecommerce site and enhance the customer journey for a seamless shopping experience.
- Company: RIXO, a vibrant fashion brand known for unique vintage dresses and inclusive sizing.
- Benefits: Hybrid working, 25 days annual leave, generous staff discounts, and health cash plan.
- Other info: Collaborative culture with regular team socials and excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on our online shopping experience.
- Qualifications: 2-3+ years in ecommerce, strong analytical skills, and experience with SEO and digital optimisation.
The predicted salary is between 35000 - 42000 £ per year.
ABOUT RIXO
A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW
We are seeking a detail oriented and commercially minded Senior Ecommerce Coordinator to support the day-to-day trading and optimisation of our website. This role plays a key part in ensuring our ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives.
You will be responsible for maintaining the onsite customer journey, executing trading updates, supporting market specific optimisation, and ensuring all content, search, and merchandising elements are performing effectively. Working closely with the Senior Ecommerce Trading Manager and Ecommerce Assistant, you will help deliver the digital roadmap, manage SEO and CRO initiatives, and ensure technical issues are identified and resolved quickly. This is a hands‑on role suited to someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is motivated by delivering a seamless, high‑performing digital experience across multiple markets.
KEY RESPONSIBILITES
- Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
- Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency.
- Manage the day-to-day execution of the SEO roadmap and own the relationship with the SEO agency, working closely with the Senior Ecommerce Trading Manager, Creative, Ecommerce and external Development teams to ensure initiatives are prioritised, delivered on time, and communicated effectively. Provide monthly progress updates and performance recaps alongside recommendations to stakeholders.
- Develop and manage the onsite search, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives.
- Lead the day-to-day trading and optimisation of the US ecommerce experience, implementing trading, merchandising, localisation, and customer journey improvements to maximise commercial performance and enhance the customer experience. Provide weekly reporting on the US trading performance.
- Support the successful delivery of new ecommerce features and functionality by coordinating user acceptance testing (UAT), quality assurance (QA), launch readiness, and post-launch performance monitoring to ensure a seamless customer experience and identify opportunities for optimisation.
- Pull data, analyse and provide actionable insight and summaries for weekly trade meetings, post launch performance analysis, AB testing outcomes, monthly performance reports, and ad hoc analysis requests. Share key findings with senior stakeholders to support visibility, alignment, and informed decision making.
- Management of onsite bugs, including logging of all bugs, track and test; collaborating with the development agency to ensure timely resolution.
- Partner closely with internal teams (Brand, Creative, Merchandising, CRM, etc.) to ensure smooth execution of onsite changes and digital initiatives.
- Support the planning and launch of promotional periods and trade levers, ensuring onsite messaging is aligned with marketing sends and supports commercial objectives.
ABOUT YOU
Commercially driven, with experience in driving ecommerce trade performance. Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations. Experience managing SEO, CRO, merchandising, or digital optimisation initiatives. Strong technical ability to support with 3rd party platforms. Resilient, adaptable and confident working in a fast‑paced environment. Highly organised with strong attention to detail. Collaborative in approach and works well with other teams and agencies. 2-3+ years of ecommerce experience ideally within a fashion brand.
WHY RIXO
Hybrid working: three days on‑site each week. 25 days annual leave plus bank holidays. Generous staff discount across all RIXO collections plus early access to sample sales before anyone else. Team socials that actually happen. We celebrate the work and the people behind it. Health cash plan to cover the everyday stuff: opticians, physio, dental. The things that add up.
Senior Ecommerce Coordinator employer: Rixo Limited.
At RIXO, we pride ourselves on being an inclusive employer that places our people at the heart of everything we do. Working as a Retail Sales Associate in our vibrant Carnaby Street store offers you the chance to thrive in a supportive environment where your passion for fashion and customer service is celebrated. With competitive benefits, a focus on employee wellbeing, and ample opportunities for personal and professional growth, RIXO is the perfect place for those seeking meaningful and rewarding employment in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Rixo Limited. are looking for when hiring for a Senior Ecommerce Coordinator.
✨Showcase Your Skills with an Online Portfolio
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Rixo Limited. as a Senior Ecommerce Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
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We think you need these skills to ace Senior Ecommerce Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Rixo Limited., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Rixo Limited.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Rixo Limited.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Rixo Limited.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Rixo Limited. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Rixo Limited.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
