At a Glance
- Tasks: Deliver exceptional customer service and styling advice while supporting store operations.
- Company: Join RIXO, a vibrant fashion brand with a passion for vintage and inclusivity.
- Benefits: Enjoy a generous staff discount, career development, and 33 days annual leave.
- Other info: Flexible hours and a fun, fast-paced environment await you!
- Why this job: Be the face of a brand that empowers women through unique fashion.
- Qualifications: Retail experience, a love for fashion, and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About RIXO: RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
The role: As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day-to-day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.
Key Responsibilities:
- Deliver exceptional customer service and create a welcoming environment for all customers.
- Provide expert styling advice, demonstrating in-depth product knowledge.
- Assist with stock management, replenishment, and visual merchandising.
- Process sales transactions accurately and efficiently.
- Maintain store presentation and cleanliness to the highest standards.
- Support in-store events, launches, and promotions.
- Build lasting relationships with customers to drive loyalty and repeat business.
- Stay up to date with RIXO collections, trends, and brand initiatives.
- Skilled at building and maintaining strong customer relationships.
- Consistently drive sales by delivering exceptional customer service.
- Drive sales through add-on opportunities with customers.
- Keep visual displays and merchandising at a high standard.
- Maintain a clean and organized shop floor and stock rooms.
- Regularly replenish and update visual merchandising to maximize sales.
Requirements:
- Previous experience in retail, preferably within fashion or luxury.
- Passion for styling and a strong understanding of fashion trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Proactive, positive, and customer-focused mindset.
- Flexible availability, including weekends and holidays.
Why RIXO:
- Uniform allowance and generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full time employees.
- Gift for your work anniversary.
Retail Sales Assistant employer: Rixo Limited.
RIXO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for fashion thrive. As a Retail Sales Assistant, you will enjoy generous benefits such as a uniform allowance, staff discounts, and 33 days of annual leave, alongside ample opportunities for career development within a growing brand. Located in the heart of London, RIXO offers a dynamic environment that encourages personal growth and the chance to build lasting relationships with customers, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know RIXO inside out! Familiarise yourself with their collections, styles, and brand ethos. When you walk into that interview, you want to show them you’re not just another candidate; you’re a true fan of their unique vibe.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a welcoming environment for customers. Role-play scenarios with friends or family to nail down your approach to styling advice and handling transactions smoothly.
✨Tip Number 3
Network like a pro! Connect with current or former RIXO employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the RIXO family. Let’s get you that dream job!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your personal style and how it aligns with RIXO's unique aesthetic. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its mission.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in retail or customer service. We’re all about creating a welcoming environment, so share examples of how you've gone above and beyond for customers in the past. This will show us you’re ready to be the face of our brand!
Be Authentic and Personal:Don’t be afraid to let your personality come through in your application. We love individuality at RIXO, so feel free to share a bit about yourself and what makes you unique. This helps us get to know you better and see if you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role and our brand there!
How to prepare for a job interview at Rixo Limited.
✨Know Your RIXO
Before the interview, dive deep into RIXO's brand story and values. Familiarise yourself with their unique designs, hand-painted prints, and commitment to inclusivity. This knowledge will not only impress your interviewers but also help you connect your personal style and passion for fashion with the brand.
✨Showcase Your Styling Skills
Prepare to discuss your previous retail experience and how it relates to styling. Think of specific examples where you've provided exceptional customer service or styling advice. Bring along a few outfit ideas that showcase your understanding of current trends and how they can be applied to RIXO's collections.
✨Practice Your Customer Engagement
Since building relationships with customers is key, practice how you would engage with different types of shoppers. Role-play scenarios where you offer styling tips or handle customer queries. This will help you demonstrate your excellent communication skills and proactive mindset during the interview.
✨Be Ready to Discuss Sales Strategies
Think about how you can contribute to sales targets and drive loyalty. Prepare to share your thoughts on add-on opportunities and how you would maintain high visual merchandising standards. Showing that you understand the importance of these aspects will highlight your readiness for the role.
