At a Glance
- Tasks: Deliver exceptional customer experiences and support store success at RIXO's Carnaby Street location.
- Company: Join RIXO, a vibrant fashion brand known for unique vintage dresses and inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment focused on your wellbeing.
- Other info: Flexible part-time hours with opportunities for growth in a creative workplace.
- Why this job: Be a key player in a dynamic team, helping customers find their perfect style.
- Qualifications: Previous retail experience and a passion for fashion are essential.
The predicted salary is between 12 - 15 £ per hour.
ABOUT RIXO
A rail of vintage dresses.
A London flat.
Two best friends who wanted to build the brand they couldn't find.
That was 2015.
Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26.
We design for every woman, every occasion, every body.
The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW
As a Sales Associate at RIXO at our Carnaby Street store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day-to-day success of the store.
With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets.
You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES
- Sales & Customer Experience
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add-on selling and cross-selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in-store events, launches and promotional activity.
- Visual & Operational Excellence
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU
- Previous experience in retail, ideally within fashion or premium/luxury retail.
- Passion for fashion, styling and customer experience.
- Strong communication and interpersonal skills.
- A proactive, positive and customer-focused approach.
- Ability to work in a fast-paced environment and multitask effectively.
- AVAILABILITY
- Part-time: 15-22.5 hours per week
- Open availability, including Saturdays and Sundays
- Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs.
- Flexibility to support during peak trading periods.
- WHY RIXO
At RIXO, our people are at the heart of everything we do.
We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, feel valued, and grow with us.
We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers.
We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer-a-friend scheme.
We also celebrate loyalty through our Work Anniversary scheme.
Your wellbeing matters to us.
Our benefits include a healthcare cash plan with Simply Health, access to mental health support, and a culture that genuinely supports balance and flexibility.
Learning and development are central to life at RIXO.
Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast-growing, entrepreneurial business.
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Retail Sales Associate (Part-Time) - Carnaby Street in London employer: Rixo Limited.
At RIXO, we pride ourselves on being an inclusive employer that places our people at the heart of everything we do. Working as a Retail Sales Associate in our vibrant Carnaby Street store offers you the chance to thrive in a supportive environment where your passion for fashion and customer service is celebrated. With competitive benefits, a focus on employee wellbeing, and ample opportunities for personal and professional growth, RIXO is the perfect place for those seeking meaningful and rewarding employment in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (Part-Time) - Carnaby Street in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Rixo Limited., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Associate (Part-Time) - Carnaby Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Rixo Limited. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Rixo Limited. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Rixo Limited. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Rixo Limited.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Rixo Limited., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Rixo Limited.!
