At a Glance
- Tasks: Support and optimise our ecommerce site for a seamless customer experience.
- Company: Join RIXO, a vibrant fashion brand with a passion for vintage style.
- Benefits: Enjoy flexible working, generous holiday, exclusive discounts, and team events.
- Other info: Fast-paced environment with opportunities for growth and creativity.
- Why this job: Be part of a dynamic team that drives ecommerce success in the fashion industry.
- Qualifications: 2+ years in ecommerce, strong technical skills, and a collaborative spirit.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT RIXO
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy‑to‑wear, feminine shapes and high‑quality materials. Always inclusive, always empowering, we create a fusion of original hand‑painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
ROLE OVERVIEW
We are seeking a detail‑oriented and commercially minded Ecommerce Coordinator to support the day‑to‑day trading and optimisation of our website. This role plays a key part in ensuring our ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives. You will be responsible for maintaining the onsite customer journey, executing trading updates, supporting market‑specific optimisation, and ensuring all content, search, and merchandising elements are performing effectively. Working closely with the Senior Ecommerce Trading Manager, you will help deliver the digital roadmap, manage onsite testing and CRO initiatives, and ensure technical issues are identified and resolved quickly. This is a hands‑on role suited to someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is motivated by delivering a seamless, high‑performing digital experience across multiple markets.
KEY RESPONSIBILITIES
- Key point person for implementing onsite trade changes, ensuring updates reflect customer behaviour, trading priorities, and commercial opportunities.
- Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
- Own and manage market localisation, ensuring key sites are planned, traded, and optimised, with a strong focus on enhancing the US customer experience and other key markets.
- Pull data, analyse and provide actionable insight and summaries for weekly trade meetings, post‑launch performance analysis, AB testing outcomes, monthly performance reports, and ad hoc analysis requests. Share key findings with senior stakeholders to support visibility, alignment, and informed decision making.
- Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency.
- Management of onsite bugs, including logging of all bugs, track and test; collaborating with the development agency to ensure timely resolution.
- Build and maintain a clear CRO A/B Testing Roadmap, ensuring all tests are planned, prioritised, and approved. Own the go‑live of tests through our CRO platform and development agency, report on performance outcomes, and manage the rollout of new site functionality.
- Develop and manage the onsite search and merchandising tool, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives.
- Partner closely with internal teams (Brand, Creative, Merchandising, CRM, etc.) to ensure smooth execution of onsite changes and digital initiatives.
- Own the relationship with the SEO agency, ensuring recommendations are actioned, performance changes are monitored, and insights are reported to key stakeholders.
- Own the planning and launch of promotional periods and trade levers, ensuring onsite messaging is aligned with marketing sends and supports commercial objectives.
- Oversee and support the E‑Commerce Assistant in tasks such as the product launch process. Ensure a smooth digital journey from planning to launch while owning the briefing of site content to align with wider marketing activity. Support with training and mentoring of this role.
ABOUT YOU
- Commercially driven, with experience in driving ecommerce trade performance.
- Strong technical ability to support with 3rd party platforms.
- Resilient, adaptable and confident working in a fast‑paced environment.
- Highly organised with strong attention to detail.
- Collaborative in approach and works well with other teams and agencies.
- 2+ years of ecommerce experience ideally within a fashion brand.
WHY RIXO?
- Flexible Hybrid Working: Enjoy a balance with three‑four days on‑site each week.
- Generous Holiday Entitlement: 25 days annual leave plus 8 bank holidays.
- Exclusive RIXO Discount: Access exclusive staff discounts on our collections.
- Staff Sample Sales: Early access to limited‑edition items at special prices.
- Team Social Events: Regular events to celebrate achievements.
- Enhanced Family Leave: Supportive maternity and paternity leave policies to help you and your family.
- Health Cash Plan: Contribute to everyday health and wellness needs, providing extra support.
Ecommerce Coordinator in London employer: Rixo Limited.
RIXO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With flexible hybrid working arrangements, generous holiday entitlement, and a strong focus on employee well-being, RIXO empowers its team members to grow both personally and professionally while enjoying exclusive discounts and engaging social events. Located in the heart of London, this dynamic fashion brand offers a unique opportunity to be part of a passionate team dedicated to delivering high-quality, stylish clothing for women of all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at RIXO or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you’ve got experience with A/B testing or optimising customer journeys, make sure to highlight that in conversations. Bring examples of how you’ve improved ecommerce performance in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Send a message through our website expressing your interest in the Ecommerce Coordinator role. It shows initiative and can put you on the radar of hiring managers.
✨Tip Number 4
Stay updated on trends! Keep an eye on the latest ecommerce strategies and tools. Being knowledgeable about current market trends will not only impress during interviews but also help you contribute effectively from day one.
We think you need these skills to ace Ecommerce Coordinator in London
Some tips for your application 🫡
Show Your Passion for Ecommerce:When you're writing your application, let your enthusiasm for ecommerce shine through! We want to see how your experience aligns with our mission at RIXO and how you can contribute to creating a seamless online shopping experience.
Be Detail-Oriented:As an Ecommerce Coordinator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Highlight Your Analytical Skills:Since this role involves pulling data and providing insights, don’t forget to mention any relevant experience you have with data analysis or A/B testing. We love candidates who can turn numbers into actionable strategies that drive performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the RIXO team!
How to prepare for a job interview at Rixo Limited.
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially in relation to fashion brands. Understand key metrics like conversion rates and customer behaviour, as well as how to optimise the online shopping experience. This will show that you're not just interested in the role but also have a solid grasp of what drives success in ecommerce.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've pulled insights from analytics to improve site performance or customer journeys. RIXO values a detail-oriented approach, so demonstrating your ability to analyse and act on data will set you apart.
✨Demonstrate Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Talk about how you’ve partnered with creative, merchandising, or marketing teams to achieve common goals. Highlighting your teamwork skills will resonate well with RIXO's collaborative culture.
✨Prepare for Problem-Solving Scenarios
Expect to face some hypothetical scenarios during your interview that test your problem-solving abilities. Think about challenges you’ve encountered in ecommerce and how you resolved them. Showing that you can think on your feet and come up with effective solutions will demonstrate your readiness for the fast-paced environment at RIXO.
