RIXO is seeking a Customer Experience Assistant to be at the heart of the brand. You will deliver warm, personalised service across email, phone, live chat and social channels, building lasting relationships with customers while representing our premium fashion ethos.
Reporting to the Customer Experience Manager, you will own the customer journey, resolve issues, help shape processes, and collaborate with Ecommerce, Retail, Buying, Merchandising, Marketing and Operations to ensure a seamless
#J-18808-LjbffrHybrid Customer Experience Specialist β Fashion Brand employer: Rixo Limited.
At RIXO, we pride ourselves on being an inclusive employer that places our people at the heart of everything we do. Working as a Retail Sales Associate in our vibrant Carnaby Street store offers you the chance to thrive in a supportive environment where your passion for fashion and customer service is celebrated. With competitive benefits, a focus on employee wellbeing, and ample opportunities for personal and professional growth, RIXO is the perfect place for those seeking meaningful and rewarding employment in the fashion industry.