At a Glance
- Tasks: Support daily ecommerce operations and optimise the website for a seamless customer experience.
- Company: Join RIXO, a vibrant fashion brand inspired by vintage styles and inclusivity.
- Benefits: Enjoy flexible hybrid working, generous holiday, exclusive discounts, and team events.
- Other info: Opportunity for career growth and mentoring within a supportive team.
- Why this job: Be part of a dynamic team driving ecommerce success in a fast-paced environment.
- Qualifications: 2+ years in ecommerce, strong technical skills, and a collaborative spirit.
The predicted salary is between 30000 - 40000 € per year.
ABOUT RIXO
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy‑to‑wear, feminine shapes and high‑quality materials. Always inclusive, always empowering, we create a fusion of original hand‑painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
ROLE OVERVIEW
We are seeking a detail‑oriented and commercially minded Ecommerce Coordinator to support the day‑to‑day trading and optimisation of our website. This role plays a key part in ensuring our ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives. You will be responsible for maintaining the onsite customer journey, executing trading updates, supporting market‑specific optimisation, and ensuring all content, search, and merchandising elements are performing effectively. Working closely with the Senior Ecommerce Trading Manager, you will help deliver the digital roadmap, manage onsite testing and CRO initiatives, and ensure technical issues are identified and resolved quickly. This is a hands‑on role suited to someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is motivated by delivering a seamless, high‑performing digital experience across multiple markets.
KEY RESPONSIBILITIES
- Key point person for implementing onsite trade changes, ensuring updates reflect customer behaviour, trading priorities, and commercial opportunities.
- Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
- Own and manage market localisation, ensuring key sites are planned, traded, and optimised, with a strong focus on enhancing the US customer experience and other key markets.
- Pull data, analyse and provide actionable insight and summaries for weekly trade meetings, post‑launch performance analysis, AB testing outcomes, monthly performance reports, and ad hoc analysis requests.
- Share key findings with senior stakeholders to support visibility, alignment, and informed decision making.
- Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency.
- Management of onsite bugs, including logging of all bugs, track and test; collaborating with the development agency to ensure timely resolution.
- Build and maintain a clear CRO A/B Testing Roadmap, ensuring all tests are planned, prioritised, and approved.
- Own the go‑live of tests through our CRO platform and development agency, report on performance outcomes, and manage the rollout of new site functionality.
- Develop and manage the onsite search and merchandising tool, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives.
- Partner closely with internal teams (Brand, Creative, Merchandising, CRM, etc.) to ensure smooth execution of onsite changes and digital initiatives.
- Own the relationship with the SEO agency, ensuring recommendations are actioned, performance changes are monitored, and insights are reported to key stakeholders.
- Own the planning and launch of promotional periods and trade levers, ensuring onsite messaging is aligned with marketing sends and supports commercial objectives.
- Oversee and support the E‑Commerce Assistant in tasks such as the product launch process.
- Ensure a smooth digital journey from planning to launch while owning the briefing of site content to align with wider marketing activity.
- Support with training and mentoring of this role.
ABOUT YOU
- Commercially driven, with experience in driving ecommerce trade performance.
- Strong technical ability to support with 3rd party platforms.
- Resilient, adaptable and confident working in a fast‑paced environment.
- Highly organised with strong attention to detail.
- Collaborative in approach and works well with other teams and agencies.
- 2+ years of ecommerce experience ideally within a fashion brand.
WHY RIXO?
- Flexible Hybrid Working: Enjoy a balance with three‑four days on‑site each week.
- Generous Holiday Entitlement: 25 days annual leave plus 8 bank holidays.
- Exclusive RIXO Discount: Access exclusive staff discounts on our collections.
- Staff Sample Sales: Early access to limited‑edition items at special prices.
- Team Social Events: Regular events to celebrate achievements.
- Enhanced Family Leave: Supportive maternity and paternity leave policies to help you and your family.
- Health Cash Plan: Contribute to everyday health and wellness needs, providing extra support.
Ecommerce Coordinator employer: Rixo Limited.
RIXO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As an Ecommerce Coordinator, you will benefit from flexible hybrid working arrangements, generous holiday entitlement, and exclusive staff discounts, all while being part of a passionate team dedicated to empowering women through fashion. With ample opportunities for professional growth and a supportive environment, RIXO is committed to ensuring that every employee feels valued and inspired in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at RIXO or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you’ve got experience with A/B testing or optimising customer journeys, make sure to highlight that in conversations. Bring examples of how you’ve improved ecommerce performance in the past.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest ecommerce trends and tools. Being knowledgeable about what's hot in the industry will impress potential employers and show you're passionate about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the RIXO team. Don’t miss out!
We think you need these skills to ace Ecommerce Coordinator
Some tips for your application 🫡
Show Your Passion for Ecommerce:When you're writing your application, let us see your enthusiasm for ecommerce! Share any relevant experiences or projects that highlight your love for optimising online shopping experiences. We want to know what drives you!
Be Detail-Oriented:As an Ecommerce Coordinator, attention to detail is key. Make sure your application is free from typos and errors. Highlight your organisational skills and how you've successfully managed details in past roles. We appreciate a polished application!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the role at RIXO. Mention how your skills align with our mission of creating inclusive and empowering fashion. We love seeing personalised applications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at RIXO!
How to prepare for a job interview at Rixo Limited.
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially in relation to fashion brands. Understand the key metrics that drive online sales and be ready to discuss how you've used data to optimise customer experiences in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in a fast-paced environment. RIXO values resilience and adaptability, so think of specific instances where you identified issues and implemented effective solutions.
✨Familiarise Yourself with RIXO’s Brand
Dive into RIXO’s story, their unique selling points, and their target audience. Being able to articulate how your values align with theirs will show your genuine interest in the role and the brand.
✨Prepare for Collaborative Questions
Since this role involves working closely with various teams, be ready to discuss your collaborative experiences. Think of times when you successfully partnered with others to achieve a common goal, and how you navigated any challenges that arose.
