At a Glance
- Tasks: Deliver exceptional customer service and styling advice while supporting store operations.
- Company: Join RIXO, a vibrant fashion brand born from friendship and creativity.
- Benefits: Enjoy a uniform allowance, generous staff discount, and competitive salary with commission.
- Other info: Flexible hours, career growth opportunities, and 33 days annual leave.
- Why this job: Be the face of a brand that empowers women through unique fashion.
- Qualifications: Retail experience, passion for fashion, and excellent communication skills.
The predicted salary is between 20610 - 25190 £ per year.
About RIXO
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.
Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials.
Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
The role
As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice.
You will support the day-to-day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.
Key Responsibilities
- Deliver exceptional customer service and create a welcoming environment for all customers.
- Provide expert styling advice, demonstrating in-depth product knowledge.
- Assist with stock management, replenishment, and visual merchandising.
- Process sales transactions accurately and efficiently.
- Maintain store presentation and cleanliness to the highest standards.
- Support in-store events, launches, and promotions.
- Build lasting relationships with customers to drive loyalty and repeat business.
- Stay up to date with RIXO collections, trends, and brand initiatives.
- Skilled at building and maintaining strong customer relationships.
- Consistently drive sales by delivering exceptional customer service.
- Drive sales through add-on opportunities with customers.
- Keep visual displays and merchandising at a high standard.
- Maintain a clean and organized shop floor and stock rooms.
- Regularly replenish and update visual merchandising to maximize sales.
Requirements
- Previous experience in retail, preferably within fashion or luxury.
- Passion for styling and a strong understanding of fashion trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Proactive, positive, and customer-focused mindset.
- Flexible availability, including weekends and holidays.
Why RIXO
- Uniform allowance and generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full time employees.
- Gift for your work anniversary.
- #J-18808-Ljbffr
Retail Sales Assistant in City of Westminster employer: Rixo Limited.
At RIXO, we pride ourselves on being an inclusive employer that places our people at the heart of everything we do. Working as a Retail Sales Associate in our vibrant Carnaby Street store offers you the chance to thrive in a supportive environment where your passion for fashion and customer service is celebrated. With competitive benefits, a focus on employee wellbeing, and ample opportunities for personal and professional growth, RIXO is the perfect place for those seeking meaningful and rewarding employment in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rixo Limited., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rixo Limited.!
We think you need these skills to ace Retail Sales Assistant in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rixo Limited., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rixo Limited. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rixo Limited. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rixo Limited.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
