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- Tasks: Lead business analysis for transformative projects and shape impactful solutions.
- Company: Join Riviera Travel, a forward-thinking tech company driving digital transformation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Be at the forefront of change, influencing major programmes and enhancing customer experience.
- Qualifications: Strong technical BA background with experience in integrated systems and stakeholder management.
- Other info: Dynamic environment with opportunities to mentor and collaborate across teams.
The predicted salary is between 47000 - 78000 ÂŁ per year.
Location: Burton-on-Trent - Hybrid (2 days office-based)
Permanent | Must have full UK working rights
Salary: £55,000–£65,000 per annum (DOE)
Are you an experienced Senior Business Analyst who thrives in complex, technical environments and enjoys shaping impactful change? Riviera Travel is embarking on an exciting period of transformation, and we are looking for a highly capable, technically minded Senior BA to join our Technology & Change team. This is a fantastic opportunity to influence major programmes of work including our booking platform transformation while also contributing across wider business, process, and technology change initiatives.
Why join Riviera Travel?
You’ll be part of a growing, forward-thinking technology function driving meaningful digital and operational transformation. You’ll work closely with architects, developers, product owners, operational teams, and a variety of stakeholders across the business helping shape solutions that elevate customer experience and internal capability.
The Role
Operating across the full project lifecycle, you’ll act as a trusted partner between Technology and the wider business ensuring requirements, impacts, and outcomes are clearly understood, documented, and delivered. You will lead on complex, cross-functional change, with an initial focus on our booking platform and associated integrations. This requires someone who is confident engaging in technical dialogue, translating business needs into precise technical specifications, and guiding teams through discovery to delivery.
What you’ll be doing:
- Lead business analysis activity for medium-large programmes, owning discovery, definition, design, and delivery artefacts.
- Plan and run cross-functional workshops, technical deep-dives, and stakeholder alignment sessions.
- Translate business objectives into structured epics, features, user stories, functional specs, and process models.
- Produce high-quality documentation including data mapping, interface specifications, system interaction diagrams, and requirements traceability.
- Work closely with Enterprise and Solution Architects to shape optimal solutions and operating models.
- Support integration design, testing, and end-to-end validation activities.
- Provide mentorship, oversight, and quality assurance to BAs across the team.
- Act as a point of escalation for requirements, scope, or traceability issues.
- Ensure business readiness, impact assessment, and change implications are fully understood.
What we’re looking for:
Essential skills & experience- Strong technical BA background with experience across integrated systems, APIs, and complex IT programmes.
- Ability to confidently engage with architects, developers, and technical SMEs.
- Skilled in producing user stories, process models, interface specifications; experience with Azure DevOps or JIRA.
- Solid understanding of data flows, mappings, structures, and integration dependencies.
- Experience working through full SDLC, including supporting testing and validation.
- Excellent stakeholder management, with the ability to translate complex technical detail into clear, business-friendly language.
- Calm, collaborative, personable communication style with strong analytical and problem-solving capability.
- Experience in travel, tour operations, or booking/transactional platforms.
- Background in both legacy and modern platform integrations.
- Relevant certifications (BCS, IIBA, Agile BA).
Who will thrive here
We’re looking for someone:
- Technically competent and confident navigating complex integrations.
- Comfortable working with senior stakeholders including CTO-level.
- Adaptable and experienced across a variety of industries and project environments.
- Not just a technical BA, but also a strong partner across business and process change.
- Calm, clear, and structured in communication able to “talk through” complex scenarios.
With respect please no agencies.
Senior Business Analyst in Stoke-on-Trent employer: Riviera Travel
Contact Detail:
Riviera Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges, especially in tech and change initiatives. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your technical dialogue! As a Senior Business Analyst, you'll need to communicate complex ideas clearly. Run through common interview questions with a friend or mentor to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Riviera Travel.
We think you need these skills to ace Senior Business Analyst in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with integrated systems, APIs, and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your ability to lead complex change and engage with technical teams.
Showcase Your Technical Skills: Don’t forget to highlight your technical background! Include examples of how you've translated business needs into technical specifications and your experience with tools like Azure DevOps or JIRA. We love seeing those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Riviera Travel
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around integrated systems and APIs. Be ready to discuss your experience with complex IT programmes and how you've successfully navigated them in the past.
✨Showcase Your Communication Skills
Since you'll be translating complex technical details into business-friendly language, practice explaining your previous projects in simple terms. This will demonstrate your ability to engage with both technical and non-technical stakeholders.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe how you would handle specific situations. Think of examples from your past work where you led cross-functional teams or managed stakeholder expectations.
✨Bring Your Documentation Samples
Have examples of your high-quality documentation ready to share, like user stories, process models, or interface specifications. This will not only showcase your skills but also give the interviewers a tangible sense of your work style.