At a Glance
- Tasks: Lead business analysis for transformative projects, shaping solutions and driving change.
- Company: Join Riviera Travel, a forward-thinking tech company in the travel industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to mentor and influence across teams.
- Why this job: Make a real impact on customer experience and internal capabilities in a dynamic environment.
- Qualifications: Strong technical BA background with experience in integrated systems and stakeholder management.
The predicted salary is between 36000 - 60000 £ per year.
Location: Burton-on-Trent - Hybrid (2 days office-based)
Permanent | Must have full UK working rights
Are you an experienced Senior Business Analyst who thrives in complex, technical environments and enjoys shaping impactful change? Riviera Travel is embarking on an exciting period of transformation, and we are looking for a highly capable, technically minded Senior BA to join our Technology & Change team. This is a fantastic opportunity to influence major programmes of work including our booking platform transformation while also contributing across wider business, process, and technology change initiatives.
Why join Riviera Travel?
You’ll be part of a growing, forward-thinking technology function driving meaningful digital and operational transformation. You’ll work closely with architects, developers, product owners, operational teams, and a variety of stakeholders across the business helping shape solutions that elevate customer experience and internal capability.
The Role
Operating across the full project lifecycle, you’ll act as a trusted partner between Technology and the wider business ensuring requirements, impacts, and outcomes are clearly understood, documented, and delivered. You will lead on complex, cross-functional change, with an initial focus on our booking platform and associated integrations. This requires someone who is confident engaging in technical dialogue, translating business needs into precise technical specifications, and guiding teams through discovery to delivery.
What you’ll be doing:
- Lead business analysis activity for medium-large programmes, owning discovery, definition, design, and delivery artefacts.
- Plan and run cross-functional workshops, technical deep-dives, and stakeholder alignment sessions.
- Translate business objectives into structured epics, features, user stories, functional specs, and process models.
- Produce high-quality documentation including data mapping, interface specifications, system interaction diagrams, and requirements traceability.
- Work closely with Enterprise and Solution Architects to shape optimal solutions and operating models.
- Support integration design, testing, and end-to-end validation activities.
- Provide mentorship, oversight, and quality assurance to BAs across the team.
- Act as a point of escalation for requirements, scope, or traceability issues.
- Ensure business readiness, impact assessment, and change implications are fully understood.
What we’re looking for:
- Strong technical BA background with experience across integrated systems, APIs, and complex IT programmes.
- Ability to confidently engage with architects, developers, and technical SMEs.
- Skilled in producing user stories, process models, interface specifications; experience with Azure DevOps or JIRA.
- Solid understanding of data flows, mappings, structures, and integration dependencies.
- Experience working through full SDLC, including supporting testing and validation.
- Excellent stakeholder management, with the ability to translate complex technical detail into clear, business-friendly language.
- Calm, collaborative, personable communication style with strong analytical and problem-solving capability.
- Experience in travel, tour operations, or booking/transactional platforms.
- Background in both legacy and modern platform integrations.
Who will thrive here:
- Technically competent and confident navigating complex integrations.
- Comfortable working with senior stakeholders including CTO-level.
- Adaptable and experienced across a variety of industries and project environments.
- Not just a technical BA, but also a strong partner across business and process change.
- Calm, clear, and structured in communication able to “talk through” complex scenarios.
Senior Business Analyst employer: Riviera Travel
Riviera Travel is an exceptional employer that fosters a dynamic and innovative work culture, particularly within its Technology & Change team in Burton-on-Trent. Employees benefit from a hybrid working model, opportunities for professional growth, and the chance to influence significant digital transformations that enhance customer experiences. Join us to be part of a collaborative environment where your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local events. The more you engage with others, the better your chances of hearing about opportunities that might not be advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled complex projects or improved processes in your previous roles. This is your time to shine!
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their culture and needs. Research Riviera Travel and think about how your experience aligns with their goals, especially around their booking platform transformation.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Riviera Travel.
We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with integrated systems, APIs, and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our exciting transformation at Riviera Travel. Keep it engaging and personal.
Showcase Your Technical Skills:Since we're looking for someone with a strong technical background, make sure to showcase your experience with tools like Azure DevOps or JIRA. Mention specific projects where you've successfully navigated complex integrations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Riviera Travel
✨Know Your Tech Inside Out
As a Senior Business Analyst, you'll need to demonstrate your technical prowess. Brush up on integrated systems, APIs, and the specific technologies mentioned in the job description. Be ready to discuss how you've successfully navigated complex IT programmes in the past.
✨Master the Art of Communication
You’ll be engaging with various stakeholders, so practice translating complex technical jargon into business-friendly language. Prepare examples of how you've effectively communicated with architects and developers, ensuring everyone is on the same page.
✨Showcase Your Problem-Solving Skills
Expect to face scenarios that test your analytical abilities. Think of past challenges you've encountered and how you resolved them. Be prepared to walk through your thought process during the interview, showcasing your calm and structured approach.
✨Prepare for Cross-Functional Collaboration
Since the role involves leading workshops and aligning stakeholders, think about your experiences in cross-functional settings. Have examples ready that highlight your ability to facilitate discussions and drive consensus among diverse teams.
