Key Account Manager

Key Account Manager

Full-Time On-site
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At Riviera Travel, we create unforgettable travel experiences for millions of guests, and we're looking for a commercially driven Key Account Manager to help us continue our exciting growth across the South East of England.

Recognised as a Which? Recommended Provider for 11 consecutive years and rated Excellent on Trustpilot, we're one of the UK's most respected travel brands. With nearly 40 years of experience and an industry leading reputation, there's never been a better time to join our award-winning team.

About the role

As our Key Account Manager - South, you'll become the face of Riviera Travel across the south east of the UK developing strong partnerships with key travel agent accounts, driving sales growth and championing our exceptional collection of river cruises and escorted tours.

This is a highly visible, field-based role offering autonomy, variety and the chance to make a significant commercial impact.

You'll spend your time:

  • Building and strengthening relationships with key travel trade partners
  • Delivering engaging training sessions and product presentations
  • Driving revenue growth and increasing passenger numbers across your territory
  • Hosting customer events, educational visits and familiarisation trips
  • Identifying new business opportunities and maximising account potential
  • Monitoring competitor activity and sharing market insights
  • Promoting Riviera's trade tools, campaigns and marketing initiatives
  • Working collaboratively with our wider Sales and Trade Support teams

What We're Looking For

We're seeking an ambitious, energetic and relationship focused sales professional who enjoys being out in the field and making things happen.

You'll ideally bring:

  • Proven experience in B2B sales, account management or business development
  • Outstanding communication, presentation and influencing skills
  • A proactive, self-motivated approach and the ability to work independently
  • Strong commercial awareness and a track record of driving results
  • Confidence in building long term client relationships
  • Experience within the travel industry would be advantageous, but is not essential
  • Flexibility to attend occasional evening and weekend events (with time off in lieu)
  • A full UK driving licence and willingness to travel extensively across the region

What's In It For You?

Salary & Bonus

  • £37,000 starting salary during your first 6 months
  • Rising to £38,110 after 6 months
  • Quarterly bonus scheme
  • OTE approximately £46,000 +

Additional Benefits

  • £5,200 annual car allowance
  • Employee Assistance Programme
  • Ongoing training and development opportunities
  • Exclusive Riviera Travel discounts for you, your family and friends

Why Riviera Travel?

At Riviera Travel, we're passionate about people, travel and delivering exceptional experiences. We foster a supportive and collaborative culture where your ideas are valued, your success is recognised and your career can flourish.

If you're looking for a role where you can combine your love of relationship building with the excitement of the travel industry, we'd love to hear from you.

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Key Account Manager employer: Riviera Travel

Riviera Travel is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With a personal learning budget, a supportive Employee Assistance Programme, and the opportunity to work in a hybrid model from our Burton-on-Trent Head Office, we empower our team to thrive both personally and professionally. Join us and be part of a company that values collaboration, innovation, and a passion for delivering unforgettable travel experiences.

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Contact Details:

Riviera Travel Recruitment Team