At a Glance
- Tasks: Lead digital requirements gathering and support major transformation projects.
- Company: Riviera Travel, a forward-thinking company embracing digital change.
- Benefits: Competitive day rate, hybrid work model, and impactful project involvement.
- Other info: Autonomous role with opportunities for strategic influence and career growth.
- Why this job: Join a dynamic team and influence significant digital initiatives.
- Qualifications: 4+ years in Business Analysis with a strong digital/e-commerce background.
Location: Burton Upon Trent Hybrid (2 days per week office based)
Contract Length: 3 months
Day Rate: £400-£500 (DOE) Outside IR35
Start Date: ASAP
Riviera Travel is embarking on an exciting period of digital transformation, and we’re now seeking an experienced Digital Business Analyst (Contract) to support a significant programme of work across our digital platforms and wider business systems.
With major digital initiatives underway, this contract role will provide immediate impact delivering high-quality analysis, supporting roadmap shaping, and enabling our development teams to move at pace.
You’ll be working closely with our Digital Product Owner and Technology & Change team to refine a large volume of digital requirements, shape solution approaches, and ensure our internal and external development partners have everything they need to deliver.
This is a chance to step into a role with strong autonomy, meaningful strategic influence, and involvement in major digital workstreams including booking systems, CRM, and data platform evolution.
What you’ll be doing:
- Leading requirements gathering, refinement, and documentation (use cases, journeys, process flows, epics & user stories)
- Working within Agile/Scrum ceremonies on backlog refinement, prioritisation and estimation
- Collaborating with internal digital teams and external development partners
- Supporting strategic planning for an extensive digital development roadmap
- Analysing system, data and process impacts to inform solution design
- Ensuring clarity, quality and feasibility of requirements across all digital initiatives
What you bring:
- 4+ years’ Business Analysis experience with strong digital/e-commerce background
- Excellent elicitation and refinement skills
- Experience with Jira (preferred) or Azure DevOps
- Strong understanding of Agile/Scrum and SDLC
- Previous ecommerce experience, working with different web platforms, ideally at enterprise level.
- Ability to translate complex technical detail into clear business language
- Knowledge of CMS platforms – Drupal experience highly desirable
- Comfortable working autonomously, with strong stakeholder communication skills
If you’re an experienced Digital BA ready to step into a fast-moving transformation programme and hit the ground running, we’d love to hear from you.
Digital Business Analyst employer: Riviera Travel
Riviera Travel is an exceptional employer that prioritises a collaborative and people-focused culture, making it an ideal place for those looking to lead a dynamic sales team. With competitive salaries, hybrid working options, and extensive employee benefits including travel discounts and career development opportunities, you will thrive in an environment that values personal growth and meaningful customer interactions. Join us in shaping unforgettable travel experiences while enjoying a supportive workplace that encourages innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its digital initiatives. Show them you’re not just another candidate; you’re genuinely interested in their transformation journey and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with their needs. Highlight your skills in Agile, Jira, and e-commerce, and don’t forget to share specific examples of your past successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Business Analyst role. Highlight your experience with digital platforms, Agile methodologies, and any relevant tools like Jira or Azure DevOps. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've led requirements gathering or collaborated with teams, and show us your passion for digital transformation.
Showcase Your Experience:In your application, don't just list your past jobs—tell us about your achievements! Use examples that demonstrate your ability to analyse systems and processes, and how you've contributed to successful digital initiatives in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Riviera Travel
✨Know Your Digital Stuff
Make sure you brush up on your digital business analysis skills. Familiarise yourself with the latest trends in e-commerce and digital transformation, especially around booking systems and CRM platforms. Being able to discuss these topics confidently will show that you're not just a fit for the role, but also genuinely interested in their digital initiatives.
✨Master Agile and Scrum
Since this role involves working within Agile/Scrum ceremonies, it’s crucial to understand these methodologies inside out. Be prepared to discuss your previous experiences with Agile projects and how you've contributed to backlog refinement and prioritisation. This will demonstrate your ability to hit the ground running.
✨Prepare Your Use Cases
Get ready to talk about your experience with requirements gathering and documentation. Bring examples of use cases, user stories, or process flows you've worked on in the past. This will help you illustrate your analytical skills and show how you can contribute to shaping solution approaches.
✨Communicate Clearly
As a Digital Business Analyst, you'll need to translate complex technical details into clear business language. Practice explaining technical concepts in simple terms, as this will be key during your interview. Strong stakeholder communication skills are essential, so be ready to showcase how you've effectively collaborated with teams in the past.
