At a Glance
- Tasks: Shape and enhance digital experiences for unforgettable travel journeys.
- Company: Join Riviera Travel, a leader in creating exceptional travel experiences.
- Benefits: Competitive salary, hybrid working, generous holiday allowance, and employee discounts.
- Other info: Collaborative team culture with excellent career growth opportunities.
- Why this job: Make a real impact on how customers discover and book their holidays.
- Qualifications: 2+ years in UX or research, e-commerce experience, and familiarity with design tools.
The predicted salary is between 55000 - 60000 £ per year.
Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people-focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.
The UX Design Researcher plays a key role in shaping and improving the digital experience across Riviera Travel’s platforms. This position is responsible for understanding user behaviour, identifying opportunities to enhance customer journeys and ensuring that design decisions are grounded in insight and evidence. Working closely with digital product, design and wider business teams, the role focuses on conducting research, analysing data and translating findings into actionable recommendations that improve how customers explore and book holidays. From evaluating end-to-end journeys to testing new ideas and features, the role ensures that every interaction is informed by a clear understanding of customer needs, behaviours and expectations. It combines research, analysis and design thinking to support the delivery of intuitive, effective and engaging digital experiences.
What you will be doing:
- Working in the continuous improvement workstream and alongside projects and programmes
- Attending agile ceremonies as required and meetings with the relevant stakeholders to identify opportunities and collaborate on solutions
- Reviewing data and insights to inform your work, viewing session replays, survey responses and conducting interviews
- Working closely with the digital PO, BA, insights team and the UX/UI designer on solving problems and identifying opportunities
- Producing wireframes, prototypes and task flows to demonstrate proposed user journeys
- Defining and testing all UX functional text and messaging in collaboration with our brand team
- Garnering feedback and internal approval for proposed changes
- Having fun whilst working with a great group of smart and ambitious people focused on improving everything we do
Your Expertise:
- A minimum of 2 years’ experience in a similar UX or research-focused role
- Experience in e-commerce, ideally within a B2C environment
- Familiarity with tools such as Figma, Miro, Sketch or similar
- A passion for research and uncovering what drives customer behaviour
- The ability to turn both qualitative and quantitative data into clear insights
- A collaborative mindset with a natural ability to bring others on the journey
- Experience creating wireframes, prototypes and early-stage concepts
- A genuine interest in people, psychology and what influences behaviour
Why Join us:
Be part of a business that is passionate about creating unforgettable travel experiences, where your work directly shapes how thousands of customers discover and book their holidays. Join a collaborative and people-focused team where ideas are valued and curiosity is encouraged, while benefiting from excellent career pathways, ongoing development opportunities and a strong package that supports both your growth and wellbeing within a trusted and growing travel brand.
How We’ll Take Care of You:
- Competitive Salary - Up to £35,000 (DOE)
- Hybrid working – flexibility to work from home and the office
- Annual bonus scheme – on-target bonus opportunity of 7.5%
- 27 days holiday + bank holidays (with holiday buy and flexible bank holidays)
- Career development – access to Learnerbly and clear career pathways
- Employee discounts – on our award-winning holidays for you, friends, and family
- Wellbeing support – Employee Assistance Programme, virtual dentist
- Perks & savings – Benefit Hub discounts, gym membership, cycle-to-work scheme
- Financial security – pension scheme and life assurance
How to Apply:
Please apply via LinkedIn with an up-to-date CV and examples/portfolio of your work which can also be sent through to the recruitment team at recruitment@rivieratravel.co.uk
UX Designer in Burton upon Trent employer: Riviera Travel
Riviera Travel is an exceptional employer that fosters a collaborative and people-focused culture, where your contributions as a UX Designer directly enhance the travel experiences of customers across the UK and beyond. With a commitment to employee growth, you will benefit from excellent career development opportunities, a competitive salary, and a strong package of wellbeing support, all while working in a dynamic environment that values creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer in Burton upon Trent
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Riviera Travel for a UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Riviera Travel before they go live!
We think you need these skills to ace UX Designer in Burton upon Trent
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer at Riviera Travel, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Riviera Travel does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Riviera Travel. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Riviera Travel.
How to prepare for a job interview at Riviera Travel
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Riviera Travel, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Riviera Travel might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Riviera Travel!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Riviera Travel is looking for.
