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- Tasks: Lead impactful business analysis for exciting tech transformation projects.
- Company: Join Riviera Travel, a forward-thinking company driving digital change.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of travel technology and enhance customer experiences.
- Qualifications: Strong technical BA experience with integrated systems and excellent stakeholder management skills.
- Other info: Collaborative environment with opportunities to mentor and lead cross-functional teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Burton-on-Trent - Hybrid (2 days office-based) Permanent | Must have full UK working rights
Are you an experienced Senior Business Analyst who thrives in complex, technical environments and enjoys shaping impactful change? Riviera Travel is embarking on an exciting period of transformation, and we are looking for a highly capable, technically minded Senior BA to join our Technology & Change team. This is a fantastic opportunity to influence major programmes of work including our booking platform transformation while also contributing across wider business, process, and technology change initiatives.
Why join Riviera Travel? You’ll be part of a growing, forward-thinking technology function driving meaningful digital and operational transformation. You’ll work closely with architects, developers, product owners, operational teams, and a variety of stakeholders across the business helping shape solutions that elevate customer experience and internal capability.
The Role: Operating across the full project lifecycle, you’ll act as a trusted partner between Technology and the wider business ensuring requirements, impacts, and outcomes are clearly understood, documented, and delivered. You will lead on complex, cross-functional change, with an initial focus on our booking platform and associated integrations. This requires someone who is confident engaging in technical dialogue, translating business needs into precise technical specifications, and guiding teams through discovery to delivery.
What you’ll be doing:
- Lead business analysis activity for medium-large programmes, owning discovery, definition, design, and delivery artefacts.
- Plan and run cross-functional workshops, technical deep-dives, and stakeholder alignment sessions.
- Translate business objectives into structured epics, features, user stories, functional specs, and process models.
- Produce high-quality documentation including data mapping, interface specifications, system interaction diagrams, and requirements traceability.
- Work closely with Enterprise and Solution Architects to shape optimal solutions and operating models.
- Support integration design, testing, and end-to-end validation activities.
- Provide mentorship, oversight, and quality assurance to BAs across the team.
- Act as a point of escalation for requirements, scope, or traceability issues.
- Ensure business readiness, impact assessment, and change implications are fully understood.
What we’re looking for:
Essential skills & experience:
- Strong technical BA background with experience across integrated systems, APIs, and complex IT programmes.
- Ability to confidently engage with architects, developers, and technical SMEs.
- Skilled in producing user stories, process models, interface specifications; experience with Azure DevOps or JIRA.
- Solid understanding of data flows, mappings, structures, and integration dependencies.
- Experience working through full SDLC, including supporting testing and validation.
- Excellent stakeholder management, with the ability to translate complex technical detail into clear, business-friendly language.
- Calm, collaborative, personable communication style with strong analytical and problem-solving capability.
- Experience in travel, tour operations, or booking/transactional platforms.
- Background in both legacy and modern platform integrations.
Who will thrive here:
- Technically competent and confident navigating complex integrations.
- Comfortable working with senior stakeholders including CTO-level.
- Adaptable and experienced across a variety of industries and project environments.
- Not just a technical BA, but also a strong partner across business and process change.
- Calm, clear, and structured in communication able to “talk through” complex scenarios.
Senior Business Analyst in Burton upon Trent employer: Riviera Travel
Contact Detail:
Riviera Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst in Burton upon Trent
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local events. The more you engage with others, the better your chances of hearing about opportunities that might not be advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled complex projects or improved processes in your previous roles. This is your time to shine and show them what you can bring to the table.
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their culture and needs. Research Riviera Travel and think about how your experience aligns with their goals, especially around their booking platform transformation.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Riviera Travel.
We think you need these skills to ace Senior Business Analyst in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Business Analyst role. Highlight your technical background, experience with integrated systems, and any relevant projects you've worked on. We want to see how you can contribute to our exciting transformation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your ability to engage with technical teams and translate complex details into business-friendly language.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love seeing candidates who can navigate tricky situations and come up with effective solutions, especially in a tech-driven environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Riviera Travel
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around integrated systems and APIs. Be ready to discuss how you've engaged with architects and developers in the past, as this role requires a strong technical background.
✨Prepare for Stakeholder Scenarios
Think about examples where you've successfully managed stakeholders or translated complex technical details into business-friendly language. This will show that you can bridge the gap between tech and business needs, which is crucial for this position.
✨Showcase Your Documentation Skills
Be prepared to talk about your experience with producing high-quality documentation like user stories, process models, and interface specifications. Bring examples if you can, as this will demonstrate your attention to detail and ability to deliver structured outputs.
✨Demonstrate Your Problem-Solving Ability
Expect questions that assess your analytical skills and problem-solving capabilities. Think of specific challenges you've faced in previous roles and how you navigated them, especially in complex project environments.