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- Tasks: Support daily operations by managing data, systems, and reporting for a busy team.
- Company: Join Riviera Insurance Solutions, a growing specialist in business and personal insurance.
- Benefits: Enjoy a competitive salary, learning opportunities, and a collaborative work environment.
- Other info: Dynamic role with exposure to various systems and excellent career development potential.
- Why this job: Make an impact by ensuring smooth operations and supporting your colleagues every day.
- Qualifications: Organised, detail-oriented, and comfortable with Microsoft 365; problem-solving skills are a plus.
The predicted salary is between 25000 - 25000 £ per year.
Do you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team? Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations.
The role involves working closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations.
Key Responsibilities- Assist in producing daily, weekly, and monthly MI reports
- Support data extraction, validation, and formatting
- Maintain reporting templates and ensure accuracy
- Provide support for core business systems, including CRM and Microsoft 365
- Assist with user setup, configuration, and system access
- Help resolve system issues and escalate when needed
- Support onboarding and offboarding of staff, including devices and permissions
- Provide first-line support for basic IT and system queries
- Assist with managing IT assets and equipment
- Support mobile and telephony setup, including user extensions
- Help resolve user issues with phones and mobile devices
About our company: Riviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 colleagues across four broker brands. We now support more than 35,000 policyholders each year and manage over £30 million in premiums. Our approach is built on strong customer service, clear processes, and doing things the right way.
The Benefits- Competitive salary
- Opportunities for learning and development
- Supportive and collaborative working environment
- Exposure to a wide range of systems and business functions
- You will be organised, reliable, and comfortable working with detail. You enjoy solving problems and working with others.
- Strong attention to detail and accuracy
- Good organisational and time management skills
- Confident using Microsoft 365, especially Excel and SharePoint
- Clear communication skills
- Willingness to learn and take on new tasks
- A positive and proactive approach
- Ability to manage multiple priorities
- Desirable experience includes working with data, reporting tools such as Power BI, or basic IT support.
What’s next: Apply now to take the next step in your career with Riviera Insurance Solutions.
Operational Support Assistant in Torquay employer: Riviera Insurance
Contact Detail:
Riviera Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Assistant in Torquay
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operational support. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your skills! Bring examples of your work, especially if you’ve done data reporting or IT support before. This will help you stand out and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operational Support Assistant in Torquay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Support Assistant role. Highlight your experience with data, systems, and any relevant IT support you've provided in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've supported teams in the past and your approach to problem-solving.
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. This will demonstrate your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Riviera Insurance
✨Know Your Systems
Familiarise yourself with the core business systems mentioned in the job description, especially Microsoft 365 and CRM tools. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Showcase Your Attention to Detail
Prepare examples of how you've maintained accuracy in previous roles. Whether it's through producing reports or managing data, demonstrating your meticulous nature will resonate well with the interviewers.
✨Be Ready to Solve Problems
Think of a few scenarios where you successfully resolved issues, particularly in IT or data management. This role requires a proactive approach to problem-solving, so showcasing your ability to tackle challenges will be key.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves supporting users and collaborating with colleagues, strong communication skills are essential. Consider doing mock interviews to refine your delivery.