Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations by managing data, systems, and reporting for a busy team.
- Company: Join Riviera Insurance Solutions, a growing specialist in business and personal insurance.
- Benefits: Enjoy a competitive salary, learning opportunities, and a collaborative work environment.
- Other info: Dynamic role with exposure to various systems and career development opportunities.
- Why this job: Make an impact by ensuring smooth operations and supporting your colleagues every day.
- Qualifications: Organised, detail-oriented, and comfortable with Microsoft 365; problem-solving skills are a plus.
The predicted salary is between 25000 - 25000 £ per year.
Do you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team? Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations.
The role involves working closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations.
Key Responsibilities- Assist in producing daily, weekly, and monthly MI reports
- Support data extraction, validation, and formatting
- Maintain reporting templates and ensure accuracy
- Provide support for core business systems, including CRM and Microsoft 365
- Assist with user setup, configuration, and system access
- Help resolve system issues and escalate when needed
- Support onboarding and offboarding of staff, including devices and permissions
- Provide first-line support for basic IT and system queries
- Assist with managing IT assets and equipment
- Support mobile and telephony setup, including user extensions
- Help resolve user issues with phones and mobile devices
About our company: Riviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 colleagues across four broker brands. We now support more than 35,000 policyholders each year and manage over £30 million in premiums. Our approach is built on strong customer service, clear processes, and doing things the right way.
The Benefits- Competitive salary
- Opportunities for learning and development
- Supportive and collaborative working environment
- Exposure to a wide range of systems and business functions
You will be organised, reliable, and comfortable working with detail. You enjoy solving problems and working with others. Strong attention to detail and accuracy, good organisational and time management skills, confident using Microsoft 365, especially Excel and SharePoint, clear communication skills, willingness to learn and take on new tasks, a positive and proactive approach, and the ability to manage multiple priorities are essential. Desirable experience includes working with data, reporting tools such as Power BI, or basic IT support.
What’s next: Apply now to take the next step in your career with Riviera Insurance Solutions.
Operational Support Assistant employer: Riviera Insurance
Contact Detail:
Riviera Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at Riviera Insurance Solutions on LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by brushing up on your data skills. Since the role involves reporting and systems, be ready to discuss how you've tackled similar tasks in the past. Show us your problem-solving prowess!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Riviera Insurance Solutions.
We think you need these skills to ace Operational Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Support Assistant role. Highlight your experience with data, systems, and any relevant IT support you've provided in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've supported teams in the past and your approach to problem-solving.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. This will demonstrate your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Riviera Insurance
✨Know Your Data
Since the role involves working with data and producing reports, make sure you brush up on your data skills. Familiarise yourself with common reporting tools like Excel and Power BI. Be ready to discuss how you've used these tools in the past to solve problems or improve processes.
✨Show Your Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects. Think about times when you had to prioritise effectively and how you ensured accuracy in your work. This will demonstrate your reliability and attention to detail.
✨Communicate Clearly
Clear communication is key in this role, especially when supporting users and resolving issues. Practice explaining complex concepts in simple terms. During the interview, be concise and articulate your thoughts clearly to show that you can communicate effectively with colleagues across the business.
✨Be Proactive and Positive
Riviera Insurance Solutions values a proactive approach, so come with a positive attitude and a willingness to learn. Share examples of how you've taken initiative in previous roles, whether it was suggesting improvements or helping a colleague with a task. This will highlight your enthusiasm for the position.