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- Tasks: Engage with clients, manage enquiries, and provide tailored insurance solutions.
- Company: Join Riviera Insurance Services, a leading provider of diverse insurance policies in the UK.
- Benefits: Enjoy 22 days holiday, employee assistance, bonuses, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values integrity and exceptional customer service.
- Qualifications: Strong communication skills and a passion for customer service are key; experience is a plus.
- Other info: We celebrate inclusivity and have a fantastic work-life balance with regular socials.
The predicted salary is between 28800 - 43200 £ per year.
Join our dynamic team in Torquay! Are you a customer-focused individual looking for a rewarding career in insurance? Riviera Insurance Services is seeking a talented Insurance Sales Advisor to join our growing team.
About the Role:
- Handling enquiries professionally via phone, letter, or email.
- Managing workloads efficiently to ensure impeccable service levels are maintained.
- Conduct "fact finding" reviews to establish clients’ demands and needs.
- Accurately present information gathered to insurers for comprehensive and competitive rates.
- Adhere to company procedures and maintain regulatory standards.
- Present quotations to clients, recommending the most suitable product to meet their needs.
- Consistently achieve agreed KPI’s & Objectives set by the Department Head.
- Identify cross-selling and up-selling opportunities.
- Contribute to lead generation and respond to enquiries in a timely manner.
- Issue policy documentation, update records, and handle mid-term adjustments and claims.
- Proactively manage renewals and generate renewal documentation.
What we offer:
- 22 Days holiday, in addition to Bank Holidays.
- Employee Assistance Programme.
- Working hours are Monday to Friday, 9.00am -5.30pm.
- Comprehensive induction and training plan.
- Regular employee staff socials and incentives.
- Annual Appraisals and salary reviews.
- Generous and achievable bonus structure.
About us:
Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay, we have taken our name from the stunning coastline of Torbay’s English Riviera. Annually, the Riviera Group service over 30,000 policyholders and write over 20 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service. We are extremely proud of our high Google and Trustpilot ratings currently at 4.7 out of 5 stars. We are also a disability-aware company, committed to providing inclusive services and a welcoming environment for all. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
The Ideal Candidate:
- Strong communication and interpersonal skills
- Proven sales ability
- A passion for delivering outstanding customer service
- Ability to work effectively both independently and as part of a team
- Excellent organisational and time management skills
- Whilst experience is advantageous it is not essential.
If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further.
Locations
Insurance Sales Advisor employer: Riviera Insurance Services Limited
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the types of policies offered by Riviera Insurance Services. Understanding the products will help you engage confidently with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you articulate your thoughts clearly and respond effectively to client inquiries, which is crucial for an Insurance Sales Advisor.
✨Tip Number 3
Network with professionals in the insurance field through platforms like LinkedIn. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare for the interview by researching common sales techniques and customer service strategies. Being able to discuss these topics will show your commitment to delivering outstanding service, aligning with the values of Riviera Insurance Services.
We think you need these skills to ace Insurance Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Insurance Sales Advisor. Emphasise your communication skills, sales achievements, and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully handled customer enquiries or achieved sales targets in the past.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills, as well as your ability to manage workloads efficiently. These are key traits that Riviera Insurance Services is looking for.
Show Enthusiasm for the Company: Demonstrate your knowledge about Riviera Insurance Group and express why you want to work there. Mention their commitment to customer service and inclusivity, and how you align with their values.
How to prepare for a job interview at Riviera Insurance Services Limited
✨Research the Company
Before your interview, take some time to learn about Riviera Insurance Services. Understand their values, services, and what sets them apart in the insurance industry. This will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales, as these are crucial for the role. Be ready to discuss your previous experiences and how they relate to handling enquiries, managing workloads, and achieving KPIs.
✨Showcase Your Communication Skills
As an Insurance Sales Advisor, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences to highlight your interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
