At a Glance
- Tasks: Assist clients with insurance queries and ensure smooth sales processes.
- Company: Join Riviera Insurance Solutions, a growing team in beautiful Torquay.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: Be part of a dynamic team with a commitment to integrity and excellence.
- Why this job: Make a difference by helping clients secure the best insurance coverage.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
Riviera Insurance Solutions have an exciting opportunity for a Sales Advisor to join our team. The successful candidate will work as part of a team and individually to provide support to the relevant sales departments clients to ensure conversion of new business, service of existing clients and retention of renewals to achieve and delivery company income targets (KPI’s) in accordance with company procedures and complaint and regulatory requirements.
The key responsibilities of a Sales Advisor include, but are not limited to:
- Respond to enquiries from clients, brokers and underwriters received by phone, letter or e-mail in a courteous and helpful manner and ensure that all information required by the client or underwriters is obtained and communicated.
- Using the information gathered, determine which Insurers will provide the best level of cover and the most competitive rates for the covers required.
- Identify all potential cross sales and up sell opportunities, referring to other departments where necessary.
- Issue policy documents and update client records.
- The Advisor will share responsibility for dealing with any actions attaching to existing clients on mid-term adjustments and claims and will occasionally refer to senior colleagues.
- Liaise with accounts department to ensure that credit control rules are followed and that cash flow objectives are achieved.
- Effectively manage the collection of premium payments, minimising the risk of debt. Chase and receive payments by cheque, credit card and direct debit for new business, renewals and policy amendments.
- Comply with all regulations as set by the FCA and be aware of and adopt any changes in regulatory practice through attending appropriate training and maintaining competence in the relevant area.
Riviera Insurance Group is a business, taxi and personal insurance specialist serving the whole of the UK. Based in Torquay we have taken our name from the stunning coastline of Torbay’s English Riviera. From humble beginnings in a shared office space employing just 2 people, Riviera Insurance group now employ a team of over 25 advisors across four different insurance broker brands. Annually we service over 6300 policyholders and write over £6.5 million pounds in insurance premiums, with exceptional customer service and claims procedures. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
The key skills and qualities of a Sales Advisor:
Locations
Holiday Advisor (Sales Advisor) (Permanent) in Devon, Torquay employer: Riviera Insurance Services Limited
Riviera Insurance Solutions is an exceptional employer located in the picturesque Torquay, Devon, offering a vibrant work culture that prioritises integrity and outstanding customer service. As a Sales Advisor, you will benefit from competitive salaries, comprehensive training, and ample opportunities for professional growth within a supportive team environment. Join us to be part of a dynamic company that values your contributions and fosters a rewarding career in the insurance industry.
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent) in Devon, Torquay
✨Tip Number 1
Get to know the company inside out! Research Riviera Insurance Solutions and understand their values, services, and the local market. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, be ready to explain how your skills can help them achieve their sales targets. Highlight your experience with customer service and any sales successes you've had in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events where you might meet them. Building relationships can give you insider info and make you stand out when it comes to interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Riviera team and ready to dive into the world of insurance sales.
We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent) in Devon, Torquay
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Advisor role. Highlight your experience in customer service and sales, and don’t forget to mention any relevant achievements that show you can meet those KPIs we care about!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Riviera Insurance Solutions. Be sure to mention your passion for helping clients and how you can contribute to our culture of integrity.
Showcase Your Communication Skills:As a Sales Advisor, communication is key! In your application, demonstrate your ability to respond to enquiries courteously and effectively. Use clear and concise language to show us you can handle client interactions like a pro.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Riviera Insurance Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific products offered by Riviera Insurance Solutions. Brush up on key terms and concepts related to sales and customer service, as this will show your enthusiasm and preparedness.
✨Showcase Your Communication Skills
As a Sales Advisor, you'll need to communicate effectively with clients and colleagues. During the interview, practice clear and concise communication. Use examples from your past experiences where you successfully handled client inquiries or resolved issues.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales experience and how you've met or exceeded targets. Prepare specific examples of how you've identified cross-selling opportunities or improved client retention, as this aligns perfectly with the role's responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured for a Sales Advisor. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
