At a Glance
- Tasks: Assist clients with insurance queries and ensure smooth sales processes.
- Company: Join a growing insurance specialist in the beautiful Torquay.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Be part of a dynamic team with a focus on integrity and exceptional service.
- Why this job: Make a difference by helping clients find the best insurance solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
Riviera Insurance Solutions have an exciting opportunity for a Sales Advisor to join our team. The successful candidate will work as part of a team and individually to provide support to the relevant sales departments clients to ensure conversion of new business, service of existing clients and retention of renewals to achieve and delivery company income targets (KPI’s) in accordance with company procedures and complaint and regulatory requirements.
The key responsibilities of a Sales Advisor include, but are not limited to:
- Respond to enquiries from clients, brokers and underwriters received by phone, letter or e-mail in a courteous and helpful manner and ensure that all information required by the client or underwriters is obtained and communicated.
- Using the information gathered, determine which Insurers will provide the best level of cover and the most competitive rates for the covers required.
- Identify all potential cross sales and up sell opportunities, referring to other departments where necessary.
- Issue policy documents and update client records.
- The Advisor will share responsibility for dealing with any actions attaching to existing clients on mid-term adjustments and claims and will occasionally refer to senior colleagues.
- Liaise with accounts department to ensure that credit control rules are followed and that cash flow objectives are achieved.
- Effectively manage the collection of premium payments, minimising the risk of debt. Chase and receive payments by cheque, credit card and direct debit for new business, renewals and policy amendments.
- Comply with all regulations as set by the FCA and be aware of and adopt any changes in regulatory practice through attending appropriate training and maintaining competence in the relevant area.
Riviera Insurance Group is a business, taxi and personal insurance specialist serving the whole of the UK. Based in Torquay we have taken our name from the stunning coastline of Torbay’s English Riviera. From humble beginnings in a shared office space employing just 2 people, Riviera Insurance group now employ a team of over 25 advisors across four different insurance broker brands. Annually we service over 6300 policyholders and write over £6.5 million pounds in insurance premiums, with exceptional customer service and claims procedures. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
The key skills and qualities of a Sales Advisor:
Locations
Holiday Advisor (Sales Advisor) in Devon, Torquay employer: Riviera Insurance Services Limited
Riviera Insurance Solutions is an exceptional employer located in the picturesque Torquay, Devon, offering a competitive salary and a supportive work environment. Our culture prioritises integrity and outstanding customer service, providing employees with ample opportunities for professional growth and development within a dynamic team. Join us to be part of a thriving company that values your contributions and fosters a rewarding career in the insurance industry.
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Holiday Advisor (Sales Advisor) in Devon, Torquay
✨Tip Number 1
Get to know the company inside out! Research Riviera Insurance Solutions and understand their values, services, and the local market in Torquay. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Sales Advisor, you'll be dealing with clients and underwriters regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can respond to enquiries in a courteous and helpful manner.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to insurance. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your relevant experience and how you can contribute to achieving our income targets and delivering exceptional customer service.
We think you need these skills to ace Holiday Advisor (Sales Advisor) in Devon, Torquay
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your relevant experience in sales and customer service, and show us how you can help achieve those company income targets!
Show Off Your Communication Skills:Since you'll be responding to enquiries from clients and brokers, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you'd interact with clients.
Highlight Your Team Spirit:We love team players! Mention any experiences where you've worked collaboratively to achieve goals. This will show us that you can thrive both individually and as part of our dynamic team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Riviera Insurance Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry basics and the specific services offered by Riviera Insurance Solutions. Familiarise yourself with common terms and practices, as well as the company's values and culture. This will show that you're genuinely interested and prepared.
✨Practice Your Pitch
As a Sales Advisor, you'll need to communicate effectively. Practice answering common interview questions, especially those related to sales techniques and customer service scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Showcase Your Customer Service Skills
Since the role involves dealing with clients and ensuring their satisfaction, be ready to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went above and beyond for a client, as this will demonstrate your fit for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about team dynamics, training opportunities, or how success is measured for a Sales Advisor. This shows your enthusiasm and helps you determine if the company is the right fit for you.
