At a Glance
- Tasks: Support the sales process by managing customer enquiries, orders, and documentation.
- Company: Join a friendly team at Rivertrace with a family-like culture.
- Benefits: Competitive salary, bonus, pension scheme, and opportunities for growth.
- Other info: Embrace new technology and enjoy a collaborative workplace with fun team activities.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Strong organisational skills and a passion for excellent customer service.
Role benefits
Competitive Salary (£27,000-30,000 per year DOE) + Bonus + Pension Scheme.
About the Role
We're looking for an organised and customer-focused Sales Administrator to join our friendly team in Redhill. You'll play a key role in supporting the sales process from initial customer enquiry through to delivery, ensuring quotations, orders and customer information are processed accurately and efficiently. Working closely with customers and colleagues across the business, you'll help deliver an outstanding customer experience while supporting the smooth day-to-day operation of our Sales team.
Main Responsibilities
- Process customer enquiries, quotations and sales orders accurately.
- Manage customer orders from receipt through to delivery.
- Keep customers updated on order progress and respond to enquiries.
- Liaise with Production, Stores and Finance to ensure orders are fulfilled on time.
- Arrange customer deliveries and prepare invoices where required.
- Process warranty claims and customer documentation.
- Maintain accurate customer records within our ERP (Odoo) and CRM (HubSpot) systems.
- Monitor outstanding orders and proactively follow up where required.
- Support continuous improvement initiatives, including new systems, automation and AI.
- Provide general administrative support to the Sales team.
The Person We're Looking For
We're looking for someone who is highly organised, enjoys working with people and takes pride in delivering excellent customer service. You'll have strong administrative skills, excellent attention to detail and be confident managing multiple tasks in a busy environment. You'll be proactive, dependable and enjoy working as part of a team, while also being able to work independently and use your initiative. Experience within a manufacturing or engineering business would be an advantage, but above all we're looking for someone with the right attitude and a willingness to learn.
Why Join Us?
With us, we're more than just colleagues, we're a team. We have a genuine family-like culture where people support one another and everyone's contribution is valued. We work hard and are passionate about what we do, but we also believe work should be enjoyable. From company social events and team activities to everyday collaboration, you'll be joining a friendly, welcoming business where teamwork, respect and a sense of humour are all part of the working day. As we continue to grow, we're embracing new technology and AI to help us work smarter, giving our people more opportunities to develop and make a real impact.
If you're an organised, customer-focused administrator who enjoys keeping things running smoothly and wants to be part of a growing business where your work really matters, we'd love to hear from you. Click Apply and join the Rivertrace team.
Sales Administrator in Redhill employer: Rivertrace Limited
At Rivertrace, we pride ourselves on fostering a supportive and family-like work culture in Redhill, where every team member's contribution is valued. With competitive salaries, a bonus structure, and opportunities for professional growth through embracing new technologies, we ensure that our employees not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to be part of a friendly team that values collaboration, respect, and a sense of humour while making a meaningful impact in the sales process.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Redhill
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Rivertrace Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Rivertrace Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Redhill
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Rivertrace Limited:When writing your cover letter, make sure to tailor your message specifically for Rivertrace Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Rivertrace Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Rivertrace Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Rivertrace Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Rivertrace Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
