Senior Business Analyst

The Senior Business Analyst analyzes and documents end-to-end business processes across Riverstone International’s operations, partnering with stakeholders to identify and implement process improvements.

The role leads the assessment, validation, and documentation of operating models for new acquisitions and change initiatives, maintaining a comprehensive view of key processes to generate actionable business insights.

Additionally, the Senior Business Analyst drives the continuous improvement of business analysis frameworks, tools, and methodologies to enhance organizational efficiency and effectiveness.

Responsibilities

• Assess, validate, and document the Target Operating Model (TOM) for new acquisitions and change initiatives.
• Conduct impact analysis and ensure UAT activities align with the agreed TOM, supporting project and IT teams in issue resolution.
• Monitor and continuously improve the TOM to ensure it remains effective and aligned with business needs.
• Develop and maintain standardized TOM templates to assess and manage variances from the operating model.
• Analyze and document end-to-end business processes across River Stone International’s operational entities.
• Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency.
• Support the creation and maintenance of an end-to-end view of the Group operating model and key value streams.
• Define and track performance metrics and KPIs to measure process effectiveness and improvement outcomes.
• Maintain a central repository of process documentation to support transparency and business transformation.
• Drive continuous improvement of business analysis practices, tools, and methodologies.
• Provide coaching and guidance to junior team members and promote adherence to best practices.

Requirements

• Bachelor’s degree in business administration, Management Information Systems, Finance, Economics, or a related field (preferred).
• Minimum of 5 years’ experience as a Senior Business Analyst within the insurance industry.
• Strong understanding of insurance business operations, systems, and processes.
• Proficiency in business analysis tools and techniques (e. g., BPMN, Microsoft Visio).
• Proficiency in data analysis and visualization tools (e. g., Excel, Power BI, Power Point) to extract, interpret, and present insights.
• Proven experience analyzing and documenting business requirements and end-to-end processes.
• Demonstrated ability to apply root cause analysis techniques to identify and resolve process issues.
• Experience leading workshops, meetings, and collaborative sessions to elicit requirements and align stakeholders.
• Strong stakeholder management skills with the ability to influence and engage effectively at all organizational levels.
• Excellent verbal and written communication skills with the ability to convey complex concepts to technical and non-technical audiences.
• Ability to act as a liaison between business and technical teams, translating business needs into actionable technical requirements.
• Strong analytical skills with the ability to identify trends, generate insights, and develop data-driven recommendations.
• Team-oriented mindset with the ability to foster collaboration and build consensus across diverse groups.
• Highly organized, with excellent time management and project coordination skills.
• Flexible, adaptable, and able to work effectively under pressure in a dynamic environment.
• Proven track record of executing and consistently delivering on commitments and objectives.
• Legally authorized to work in the UK.
• Must be available to work on-site in the office at least three days per week.

Benefits

We believe in taking care of our team and helping our employees thrive both professionally and personally.

• Private Medical and Dental cover – Comprehensive Private Medical and Dental Insurance schemes with Bupa
• Health and Wellness –including access to our Employee Assistance Programme, Headspace
• subscription, Mental Health First aiders at each site, up to five funded counselling sessions per year,
• annual health check-up and eye test voucher
• Wellbeing Allowance – Can be used towards either physical or mental health wellbeing activities
• 25 days’ holiday per year – plus bank holidays and office closure on Christmas Eve. Holiday
• entitlement increases with length of service
• Bonus scheme – dependent on achieving individual, department and company goals
• Pension – a non-contributory defined contribution pension scheme
• Life Assurance – provides a lump sum 10 x your salary
• Permanent Health Insurance Scheme – scheme pays benefits during a prolonged period of illness or disability lasting more than 26 weeks
• Parental Leave – Enhanced Maternity, Paternity and Shared Parental Leave policy
• Training and development – Company funding for professional qualifications that would be beneficial for your role
• Volunteering and charity – triple matching donations made independently or via our Give As You Earn scheme, Give A and two paid volunteering days per year to help give back to our local communities
• Cycle To Work Scheme – a tax efficient way to purchase a bicycle
• Interest Free Travel Loan – to assist with commuting costs
• Travel Insurance – business and personal travel
• Sports and Social – active sports and social committee that organizes subsidised events
• Working hours

Our standard working hours are from 09.30 a. m. to 5.30 p. m. Full time employees are to be in the office for 3 days per week, with 2 days working from home.

We encourage applications from everyone regardless of disability.

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