Facilities Associate in Brighton

RiverStone International is an established global non-life run-off insurance business specialist with more than 25 years of experience. Operating in the UK company and Lloyd’s of London markets, Bermuda, U.S., and Europe, RiverStone International has transacted a wide variety of deals – from insurance and reinsurance portfolio transfers to company purchases, acquiring over $17.7 billion of gross liabilities since 2010 and with around $6.7 billion of liabilities currently under management.

The role of Facilities Associate provides morning operational support to ensure buildings open safely, daily checks and tasks are completed and Facilities operations run smoothly. This includes supporting the Facilities team with onsite inspections, administrative tasks, contractor coordination, stock management and the effective delivery of essential services.

Responsibilities

• Complete daily building walk-throughs including checklists, hazard identification, equipment condition, and fire escape route checks.
• Support monitoring of emergency lights, fire equipment, and compliance checks.
• Process incoming/outgoing mail, scanning, courier bookings, and departmental distribution.
• Update ZOHO work requests, assign contractors, upload documentation, and maintain data accuracy.
• Replenish stock (kitchens, stationery, fruit, consumables, first aid items).
• Escort contractors onsite, support permitting processes, assist with PPM scheduling.
• Support sustainability checks and energy-saving initiatives.
• Manage ZOHO helpdesk performance including ticket assignment, SLA compliance, and reporting.
• Assist with inductions, access cards, desk setup, equipment distribution, and admin processing.

Requirements

• General Health and Safety knowledge.
• General office management.
• Experience using helpdesk systems (e.g., ZOHO), access control systems, and procurement processes desired but not essential.
• Strong organisation and communication skills, time management.

Benefits

• Private Medical and Dental cover – Comprehensive Private Medical and Dental Insurance schemes with Bupa Health and Wellness – including access to our Employee Assistance Programme, Headspace subscription, Mental Health First aiders at each site, up to five funded counselling sessions per year, annual health check-up and eye test voucher.
• Wellbeing Allowance – Can be used towards either physical or mental health wellbeing activities.
• 25 days’ holiday per year – plus bank holidays and office closure on Christmas Eve. Holiday entitlement increases with length of service.
• Bonus scheme – dependent on achieving individual, department and company goals.
• Pension – a non-contributory defined contribution pension scheme.
• Life Assurance – provides a lump sum 10 x your salary.
• Permanent Health Insurance Scheme – scheme pays benefits during a prolonged period of illness or disability lasting more than 26 weeks.
• Parental Leave – Enhanced Maternity, Paternity and Shared Parental Leave policy.
• Training and development – Company funding for professional qualifications that would be beneficial for your role.
• Volunteering and charity – triple matching donations made independently or via our Give As You Earn scheme, Give A and two paid volunteering days per year to help give back to our local communities.
• Cycle To Work Scheme – a tax efficient way to purchase a bicycle.
• Interest Free Travel Loan – to assist with commuting costs.
• Travel Insurance – business and personal travel.
• Sports and Social – active sports and social committee that organizes subsidised events.