At a Glance
- Tasks: Lead and create engaging events for a vibrant community of over 65’s.
- Company: Join Riverstone, a luxury living community focused on enhancing independent lifestyles.
- Benefits: Starting salary of £50,000, performance bonuses, and generous annual leave.
- Other info: Be part of a growing company backed by Goldman Sachs with exciting future developments.
- Why this job: Make a real difference by fostering connections and creating memorable experiences.
- Qualifications: Experience in events, hospitality, and strong communication skills required.
The predicted salary is between 50000 - 50000 £ per year.
Be a part of something new and exciting; find your place at Riverstone.
£50,000 a year starting salary, plus performance-related bonus.
Let’s start with what is a Riverstone Residence?
Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel.
Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support.
Community is at the heart of everything we do at Riverstone.
We are looking for a Community Manager to lead the creation and delivery of a high-quality, inclusive programme of events and engagement within our Riverstone Fulham residence.
We offer more than just a competitive package; we provide the opportunity to play a meaningful role in shaping our vibrant community from the ground up.
If you are passionate about people, creativity, and making a tangible difference, this is your chance to join a team that values innovation and collaboration.
You will bring your experience in events, hospitality and community engagement to design and deliver an outstanding resident experience, working closely with the General Manager, Residence Team, Sales, Marketing and Client Relationship Teams to strengthen our community and enhance day-to-day life at Riverstone.
The successful candidate will be based onsite at our Riverstone Fulham residence five days a week.
Your visibility and presence are essential to the community we are collectively shaping under your leadership.
Key Responsibilities of the Community Manager role
- Leading the planning and delivery of events and activities - from resident-led social gatherings to sales and community outreach events.
- Curate a varied and inclusive events programme that enhances the resident experience and community connection, aligning with seasonal themes and wider community goals.
- Developing and delivering clear, timely communications - including seasonal updates, event promotion, and essential resident information, across Riverstone platforms (digital and analogue)
- Building strong relationships with current and future residents to encourage participation and create a connected, welcoming community.
- Working with the wider team to monitor budgets, evaluate feedback, and continuously improve the programme.
- Coordinate with external and internal stakeholders to ensure the smooth delivery of community events.
- Manager our external event space called Kingfisher Wharf. Including enquires, bookings and show rounds.
- Function as a community ambassador, including engagement and partnerships with the wider community in support of lead generation.
- This role will be great for you if you…
- Love creating experiences that bring people together.
- Have excellent communication and organisational skills.
- Thrive in a fast-paced, live environment and can juggle competing priorities.
- Enjoy collaborative working with Riverstone colleagues and external partners alike.
- Have an eye for detail, and a passion for hospitality and service.
- A rewarding role
- £50,000 a year starting salary, plus performance-related bonus
- Working hours are typically 8 hours per day, 40 hours per week, Monday to Friday. Some flexibility will be required around event timings.
- Annual Leave entitlement of 25 days plus Bank Holidays, increasing with your length of service.
• Some of the other benefits that you will have access to include
- Enhanced employer pension contribution
- Life assurance cover.
- Annual private health assessment.
- Season ticket loan scheme
- Save with us - access a range of discounts and cashback from hundreds of high street retailers on every day (and special day) items.
- About Riverstone
Riverstone’s ambition is to create exceptional London living for people over 65.
Riverstone is addressing the needs of a new generation of older Londoners with a best –in-class product that will extend and enhance the independent lifestyles they enjoy.
It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live.
With high specification apartments in central locations, Riverstone's residents will benefit from first –class facilities, a like-minded community, hotel-like hospitality and – when needed – highly personalised, discreet care.
Our two exceptionally designed developments in Fulham and Kensington are the first of many as we grow.
Both opened in 2022.
Our next location Riverstone Bishops Avenue is due to open in 2026.
Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.
If you are our future Community Manager, please apply!
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Community Manager in London employer: Riverstone Living
Riverstone Living is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where your contributions are valued. With competitive salaries, enhanced pension schemes, and free meals on duty, we ensure our team members feel appreciated while providing top-notch service to our residents. Located in a vibrant community, this role not only allows you to make a meaningful impact on the lives of the over-65 community but also offers opportunities for personal and professional development in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Riverstone Living. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Riverstone Living
Don't be shy about reaching out to Riverstone Living directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Riverstone Living and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Riverstone Living
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
