At a Glance
- Tasks: Provide top-notch service to residents, handling requests and ensuring a luxurious experience.
- Company: Join Riverstone Fulham, a leader in luxury hospitality for the over-65 community.
- Benefits: Enjoy a 3.5-day work week, competitive pay, and a vibrant work environment.
- Other info: Flexible hours with opportunities for personal growth in a supportive team.
- Why this job: Be part of a dedicated team creating memorable experiences in a luxury setting.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Riverstone Fulham is seeking a dedicated Concierge to join our 24-hour hospitality team.
You will greet residents, handle requests from bookings to IT support, and ensure a high standard of service across spa, gym, cinema, club room and dining areas.
You will support residents with tickets, events, parking assistance, and general inquiries, while maintaining security, smooth operations and a welcoming atmosphere in a luxury setting for the over-65 community.
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Luxury Concierge – 3.5‑Day Week, 24/7 Hospitality in London employer: Riverstone Fulham - Concierge
At Riverstone Fulham, we pride ourselves on creating a vibrant and supportive work environment where our Luxury Concierge team plays a vital role in enhancing the lives of our residents. With a focus on employee growth and development, we offer flexible working hours, competitive benefits, and a unique opportunity to work in a luxurious setting that prioritises the well-being of the over-65 community. Join us to be part of a dedicated team that values exceptional service and fosters a culture of respect and collaboration.
Contact Details:
Riverstone Fulham - Concierge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Concierge – 3.5‑Day Week, 24/7 Hospitality in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Riverstone Fulham - Concierge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Riverstone Fulham - Concierge
Don't be shy about reaching out to Riverstone Fulham - Concierge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Luxury Concierge – 3.5‑Day Week, 24/7 Hospitality in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Riverstone Fulham - Concierge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Riverstone Fulham - Concierge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
