At a Glance
- Tasks: Lead a dynamic team in delivering exceptional customer service at a stylish riverside restaurant.
- Company: Join Riverstation, a vibrant venue with stunning views and a friendly atmosphere.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Salary up to £38K plus tips, with a clear pathway to General Manager.
- Why this job: Be part of a passionate team and grow your career in hospitality with excellent development opportunities.
- Qualifications: Experience in hospitality and a genuine passion for customer service are essential.
The predicted salary is between 38000 - 48000 £ per year.
Located on Bristol’s iconic harbourside, Riverstation has a stunning terrace, balcony and unrivalled views of the river. The seasonally changing upstairs restaurant menu offers fresh and inspiring dishes, whilst the bar downstairs creates exceptional brunches alongside a great selection of English classics and small plates to share. With a fine selection of local beers and ciders, wines from around the globe and an expertly crafted cocktail list. Our team are friendly and professional, striving to create a great working environment for all.
What We Offer Our Deputy General Managers:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Development towards General Manager - the majority of our GM appointments are Internal
- Free Meals
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy General Manager:
We are looking for a motivated & experienced DGM to join and lead our team in our stylish, premium restaurant on the river. As the successful DGM you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Salary of up to 38K base rate. Minimum 5K per year in TRONC and service charge (often closer to 10K!).
Deputy Manager in Bristol employer: Riverstation
Riverstation is an exceptional employer located in the heart of Bristol, offering a vibrant work culture that prioritises professional growth and development. With access to career pathways, training courses, and a commitment to internal promotions, employees can thrive in their hospitality careers while enjoying benefits like free meals, generous discounts, and a supportive team environment. Join us to be part of a dynamic restaurant that values exceptional customer service and fosters a passion for the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Riverstation. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in person! If you're nearby, pop into Riverstation and introduce yourself. A warm smile and a genuine interest can make a lasting impression on the hiring team.
✨Tip Number 3
Prepare for the interview by knowing the menu and the vibe of the restaurant. Being able to discuss your favourite dishes or suggest improvements shows your passion and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Deputy Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on your key achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Riverstation
✨Know the Menu Inside Out
Familiarise yourself with Riverstation's menu and seasonal offerings. Being able to discuss specific dishes and suggest pairings shows your genuine interest in the role and the restaurant's ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your approach to training and motivating staff, as this is crucial for a Deputy Manager role.
✨Demonstrate Customer Service Passion
Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you’ve handled difficult situations or gone above and beyond for guests.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
