Riverside is seeking a Customer Service Assistant for a fixed-term role of up to 12 months in West Bromwich. You will work in a team delivering housing and telecare services to Riverside and Sandwell Council tenants, handling enquiries across phone, text, email and web, and coordinating repairs with contractors.
You will support lettings, repairs logging and complaints at the front desk. You should be able to use IT packages (Word, Excel) and maintain relevant databases.
Housing & Telecare Customer Service Associate in West Bromwich employer: Riverside
Riverside is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. As a Trauma-Informed Support Worker at The Stages Academy in Middlesbrough, you will benefit from flexible part-time hours, competitive pay, and opportunities for professional growth while making a meaningful impact in the community.
