Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents in a safe environment, handle emergencies, and maintain accommodation.
- Company: Riverside is a unique housing association dedicated to enhancing lives and communities for 90 years.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and personal development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive culture.
- Qualifications: Experience in customer service and understanding of vulnerable individuals is essential.
- Other info: This role is exclusively for female applicants due to the nature of the services provided.
The predicted salary is between 20600 - 29500 £ per year.
Job Title: Support Assistant – Female Only
Contract Type: Fixed Term contract
Salary: £25,673.65 per annum
Working Hours: 37.5 hours per week
Working Pattern: Shifts are on a 5 week rotating rota, all 7.5 hours, starting at 3.30am, 9am or 10pm
Location: Manchester
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\’t meet all the essential criteria on the job description.
FEMALE ONLY APPLICANTS: Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female only. This role will be placed at female only services and because of this we will be interviewing female applicants only.
The difference you will make as a Support Assistant
You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.
You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.
About you
We are looking for someone with:
- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered
#J-18808-Ljbffr
Support Assistant - Female Only employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant - Female Only
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to diversity and inclusion will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to support vulnerable individuals. Highlight any relevant situations where you've made a positive impact, as this will resonate well with the interviewers.
✨Tip Number 3
Research the specific challenges faced by the demographic you'll be supporting. Being knowledgeable about issues like homelessness or addiction will show your genuine interest in the role and your readiness to engage with customers effectively.
✨Tip Number 4
Practice your communication skills, especially in handling sensitive conversations. As a Support Assistant, you'll need to interact with various stakeholders, so being articulate and empathetic will set you apart during the interview process.
We think you need these skills to ace Support Assistant - Female Only
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Assistant position. Highlight any relevant experience you have in customer-facing roles or supporting vulnerable individuals.
Tailor Your CV: Make sure your CV reflects your experience and skills that are most relevant to the role. Emphasise any previous work with vulnerable populations or in similar environments, and ensure it is up-to-date and well-structured.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role and the values of Riverside. Share personal experiences that relate to the job, especially if you have lived experience that aligns with the support needed.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Riverside
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Assistant. Familiarise yourself with the specific needs of vulnerable individuals and how your role will support their wellbeing.
✨Showcase Relevant Experience
Prepare to discuss any previous experience you have in customer-facing roles or working with vulnerable people. If you have personal experiences that relate to the role, don’t hesitate to share them as they can demonstrate your understanding and empathy.
✨Demonstrate Your Values
Riverside values inclusivity and community support. Be ready to talk about how your personal values align with theirs and how you can contribute to creating a safe and supportive environment for customers.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and the organisation. You might ask about the training provided for new staff or how the team collaborates to support residents.
