Specialist Support Worker
Specialist Support Worker

Specialist Support Worker

Bristol Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable customers with practical and emotional assistance in a collaborative team environment.
  • Company: Riverside is a unique housing association dedicated to enhancing lives and revitalising communities.
  • Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
  • Why this job: Make a real impact while working in a diverse and inclusive environment that values your contributions.
  • Qualifications: Recent experience in support work and managing caseloads with vulnerable groups is essential.
  • Other info: Guaranteed interview for applicants with disabilities who meet minimum role requirements.

The predicted salary is between 25000 - 35000 £ per year.

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Job Title: Specialist Support WorkerContract Type: PermanentSalary: £30,302.64 per annum (£31,238.97 per annum is achieved after 18 months successful performance in the role)Working Hours: 37.5 hours per weekWorking Pattern: Rolling 12-week rota between 07:30hrs & 22:15hrs including weekends (1 in 3)Location: Jamaica Street Project, BristolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\’t meet all the essential criteria on the job description.The difference you will make as a Specialist Support WorkerYou will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support. About youWe are looking for someone with:

  • Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups
  • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Non-profit Organizations

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Specialist Support Worker employer: Riverside

Riverside is an exceptional employer that prioritises the well-being and development of its staff, offering competitive pay, a generous pension scheme, and 28 days of holiday plus bank holidays. With a strong commitment to diversity and inclusion, Riverside fosters a supportive work culture where employees are empowered to make a meaningful impact in the community. Located in Bristol, the Specialist Support Worker role provides opportunities for personal growth and professional development within a dynamic team dedicated to enhancing the lives of vulnerable individuals.
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Contact Detail:

Riverside Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Support Worker

✨Tip Number 1

Familiarise yourself with Riverside's values and mission. Understanding their commitment to community support and inclusivity will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Network with current or former employees of Riverside. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Specialist Support Worker role.

✨Tip Number 3

Prepare specific examples from your past experiences that demonstrate your ability to work with vulnerable groups and manage complex caseloads. Highlighting these scenarios will show your practical understanding of the role's requirements.

✨Tip Number 4

Be ready to discuss your approach to customer engagement and co-production. Riverside values collaboration, so illustrating how you've successfully worked with clients to tailor support will set you apart from other candidates.

We think you need these skills to ace Specialist Support Worker

Experience in support work
Risk management
Caseload management
Ability to work with vulnerable and diverse customer groups
Strong communication skills
Empathy and emotional intelligence
Problem-solving skills
Ability to plan and prioritise tasks
Team collaboration
Customer engagement techniques
Knowledge of asset-based approaches
Flexibility in working hours
Adaptability to challenging environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in support work, risk management, and working with diverse customer groups. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Riverside's mission. Mention how your values align with theirs and provide examples of how you've made a positive impact in previous roles.

Highlight Relevant Experience: When detailing your experience, focus on situations where you successfully managed caseloads or worked in challenging environments. This will show that you can handle the demands of the Specialist Support Worker role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Riverside

✨Show Your Passion for Support Work

Make sure to express your genuine enthusiasm for working with vulnerable and diverse customer groups. Share specific examples from your past experiences that highlight your commitment to making a positive impact in their lives.

✨Demonstrate Your Teamwork Skills

Since the role involves collaborating with a team, be prepared to discuss how you have successfully worked with others in challenging environments. Highlight instances where you contributed to a team effort and how it led to better outcomes for customers.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and risk management skills. Think of scenarios where you had to plan, prioritise, and organise tasks effectively, especially when dealing with complex cases or emergencies.

✨Align with Riverside's Values

Research Riverside’s mission and values before the interview. Be ready to discuss how your personal values align with theirs, particularly regarding diversity, inclusion, and community support, as this will show your fit within their culture.

Specialist Support Worker
Riverside
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R
  • Specialist Support Worker

    Bristol
    Full-Time
    25000 - 35000 £ / year (est.)

    Application deadline: 2027-09-02

  • R

    Riverside

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