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- Tasks: Support clients through group and one-on-one interventions, enhancing their quality of life.
- Company: Riverside is a leading not-for-profit housing association transforming lives for over 90 years.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
- Why this job: Make a real impact in mental health support while working in a diverse and inclusive environment.
- Qualifications: Relevant qualifications in counselling, psychology, or social work are essential; experience with vulnerable adults preferred.
- Other info: This role offers a hybrid working model and opportunities for professional growth.
The predicted salary is between 28000 - 36000 £ per year.
OverviewJob Title: Specialist Support Officer
Contract Type: Permanent
Salary: £31,553.33 per annum
Working Hours: 37.5 hours per week
Working Pattern: 5 day rota, including weekends
Location: Hackney Young Complex Needs, Hackney
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\\\’t meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Specialist Support OfficerWe believe in providing care and support to our customers that will enable them to make informed decisions to improve their quality of life: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. This is a hybrid role that will see you leading on the upskilling of the team in your specialist area.
Responsibilities
Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)
Providing a comprehensive support planning service to customers in line with the department\’s policies, procedures and approach
Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc
Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
Carrying out assessment to identify and prioritize needs
Using SMART goal planning to provide needs led holistic support
About YouWe are looking for someone with:
Relevant qualification to be eligible for registration with a professional body, i.e HCPC, UKCP, BACP, etc
Knowledge of specialist assessment tools, methods and case formulation
Knowledge of evidence based specialist interventions appropriate for mental health and community settings
Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
Knowledge about recovery model, peer support and coproduction procedures
Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes
Experience running therapeutic groups
Ability to react to crisis situations in a calm effective way
Basic level of IT skills and literacy
Strong time management skills and ability to prioritise workload
Ability to communicate effectively in writing including the preparation of letters, reports & file notes
Ability to contribute to effective team working
Understanding of safeguarding procedures for children and adults
Desirable
Experience supervision medication
Experience designing and providing training
Why Riverside?One Housing Group is now part of Riverside. At Riverside, we\\\’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we\’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You\’ll Enjoy
Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits
Diversity And Inclusion At RiversideWe are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role ProfileService Provision
Disseminate & advise the local & wider team on changes to best practice & new legislation in regard to their specialist area (i.e. amendments on ethical frameworks, new research findings and publications, change on procedures and shared best practice)
Participate in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
Work on a rota basis, including out of office hours and sleep ins where necessary
Comply with all relevant policies & procedures, including but not limited to safeguarding, health & safety, customer care, equality & diversity, code of conduct
Carry out assessment to identify and prioritize needs
Use SMART goal planning to provide needs led holistic support
Develop and maintain positive links with key stakeholders
Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
Where required, administer medication & carry out duty shifts
Ensure appropriate records are maintained
Ensure that the service complies with Riverside\’s standing orders & financial regulations
Adhere to Riverside\’s confidentiality policies
Any other essential information necessary to describe the role and expectations can be added here while keeping content within the allowed tags.
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Specialist Support Officer employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Support Officer
✨Tip Number 1
Familiarise yourself with the recovery model and peer support principles. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the values Riverside upholds.
✨Tip Number 2
Network with professionals in the mental health field, especially those who work in community settings. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific interventions you've used in past roles, particularly those related to CBT or psychoeducational groups. Being able to share real-life examples will showcase your expertise and readiness for the role.
✨Tip Number 4
Stay updated on current legislation and best practices in mental health support. This knowledge will not only enhance your confidence during interviews but also show that you're proactive about your professional development.
We think you need these skills to ace Specialist Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant qualifications and experiences that align with the Specialist Support Officer role. Focus on your experience in community settings, therapeutic interventions, and any relevant professional qualifications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting vulnerable adults and how your skills can contribute to Riverside's mission. Mention specific experiences that demonstrate your ability to undertake assessments and support planning.
Highlight Relevant Skills: Emphasise your knowledge of safeguarding procedures, evidence-based interventions, and your ability to work effectively in a team. Use examples to illustrate your strong time management skills and crisis response capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Riverside
✨Show Your Passion for Support Work
Make sure to express your genuine enthusiasm for helping others. Riverside values individuals who are excited about making a significant impact, so share personal stories or experiences that highlight your commitment to supporting vulnerable adults.
✨Demonstrate Your Knowledge of Mental Health Interventions
Be prepared to discuss specific evidence-based interventions you have experience with, such as CBT or harm minimisation strategies. This will show that you understand the role's requirements and can contribute effectively from day one.
✨Highlight Your Teamwork Skills
Riverside places a strong emphasis on effective team working. Share examples of how you've collaborated with colleagues in previous roles, particularly in community settings, to achieve positive outcomes for clients.
✨Prepare for Crisis Situations
Since the role involves reacting to crisis situations, think of scenarios where you've successfully managed a crisis. Discuss your approach and the skills you used to remain calm and effective, which will demonstrate your readiness for the challenges of the position.
