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- Tasks: Support clients with tailored interventions and enhance their quality of life.
- Company: Join Riverside, a unique housing association making a real difference in communities.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and personal development opportunities.
- Why this job: Make a meaningful impact while developing your skills in a supportive environment.
- Qualifications: Relevant qualifications and experience in mental health support are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 31553 - 31553 £ per year.
Contract Type: Permanent
Salary: £31,553.33 per annum
Working Hours: 37.5 hours per week
Working Pattern: 5 day rota, including weekends
Location: Hackney Young Complex Needs, Hackney
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Specialist Support Officer:
We believe in providing care and support to our customers that will enable them to make informed decisions to improve their quality of life: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. This is a hybrid role that will see you leading on the upskilling of the team in your specialist area.
Responsibilities:
- Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)
- Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach
- Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc
- Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
- Carrying out assessment to identify and prioritize needs
- Using SMART goal planning to provide needs led holistic support
About You:
We are looking for someone with:
- Relevant qualification to be eligible for registration with a professional body, i.e HCPC, UKCP, BACP, etc
- Knowledge of specialist assessment tools, methods and case formulation
- Knowledge of evidence based specialist interventions appropriate for mental health and community settings
- Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
- Knowledge about recovery model, peer support and coproduction procedures
- Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes
- Experience running therapeutic groups
- Ability to react to crisis situations in a calm effective way
- Basic level of IT skills and literacy
- Strong time management skills and ability to prioritise workload
- Ability to communicate effectively in writing including the preparation of letters, reports & file notes
- Ability to contribute to effective team working
- Understanding of safeguarding procedures for children and adults
Desirable:
- Experience supervision medication
- Experience designing and providing training
Why Riverside?
One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity And Inclusion At Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile Service Provision:
- Disseminate & advise the local & wider team on changes to best practice & new legislation in regard to their specialist area (i.e. amendments on ethical frameworks, new research findings and publications, change on procedures and shared best practice)
- Participate in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
- Work on a rota basis, including out of office hours and sleep ins where necessary
- Comply with all relevant policies & procedures, including but not limited to safeguarding, health & safety, customer care, equality & diversity, code of conduct
- Carry out assessment to identify and prioritize needs
- Use SMART goal planning to provide needs led holistic support
- Develop and maintain positive links with key stakeholders
- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
- Where required, administer medication & carry out duty shifts
- Ensure appropriate records are maintained
- Ensure that the service complies with Riverside’s standing orders & financial regulations
- Adhere to Riverside’s confidentiality policies
Specialist Support Officer employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Specialist Support Officer role. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, share why you’re excited about making a difference at Riverside. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Specialist Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Specialist Support Officer role. Highlight relevant experience and qualifications that align with the job description. We want to see how you can make a difference at Riverside!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our mission. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: Don’t forget to highlight your IT skills and any experience with therapeutic interventions. We’re looking for someone who can effectively communicate and work well in a team, so make sure to mention those abilities!
Apply Early!: Applications may close before the deadline, so don’t wait around! Head over to our website and submit your application as soon as possible to avoid disappointment. We can’t wait to hear from you!
How to prepare for a job interview at Riverside
✨Know Your Stuff
Make sure you brush up on your knowledge of specialist assessment tools and evidence-based interventions. Be ready to discuss how you've used these in past roles, especially in community settings. This will show that you’re not just familiar with the theory but can apply it practically.
✨Showcase Your Experience
Prepare specific examples of your experience with customer assessments and support planning. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your skills and how they align with the role.
✨Be Ready for Scenarios
Expect to be asked about how you would handle crisis situations or implement SMART goal planning. Think through some scenarios beforehand so you can respond confidently and effectively during the interview.
✨Engage with Their Values
Riverside values inclusivity and community support, so be sure to express your alignment with these values. Share any relevant experiences that highlight your commitment to diversity and empowering others, as this will resonate well with the interviewers.
