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- Tasks: Support the day-to-day running of a housing service and ensure customer wellbeing.
- Company: Riverside, a unique housing association enhancing lives across the UK.
- Benefits: Competitive salary, generous pension, 28 days holiday, and flexible working options.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer-facing roles and understanding of supporting vulnerable individuals.
- Other info: Join a diverse team with a commitment to inclusion and career growth.
The predicted salary is between 25673 - 25673 £ per year.
Contract Type: Permanent
Salary: £25,673.65 per annum, pro‑rata
Working Hours: 30 Hours per week
Working Pattern: Working 4 days per week 7.30 – 22.00 including weekends and bank holidays
Location: The SASH Project, Salford, Greater Manchester
Role Overview: You will be key in the day‑to‑day running of a supported housing service. Your priority is the safety and wellbeing of everyone in our accommodation, including our customers. You’ll log incidents, manage customer calls, handle emergency services, and prepare rooms for the next occupant.
About you:
- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
Why Riverside? At Riverside we are a housing association with a difference – enhancing everyday life for all our customers. We have a portfolio of over 75,000 homes across the UK and work in homelessness services, social care, employment support and retirement living. With us you’ll enjoy competitive pay, generous pension, 28 days holiday, flexible working, learning investment and a wide range of benefits.
Diversity and Inclusion: Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. We value diversity in all its forms and foster a respectful workplace.
Application note: Applications may close before the deadline, so please apply early to be considered.
Support Assistant in Salford employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support roles. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Show your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting vulnerable people. It’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Assistant in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer-facing roles and any relevant understanding of supporting vulnerable people. We want to see how your background aligns with the role of Support Assistant!
Show Your Passion: Let your enthusiasm for helping others shine through in your written application. We love candidates who are genuinely passionate about making a difference in people's lives, especially in a supported housing environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the skills needed for the Support Assistant role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications before the deadline, so get your application in early through our website to ensure you’re considered for this fantastic opportunity!
How to prepare for a job interview at Riverside
✨Know Your Role
Make sure you understand the key responsibilities of a Support Assistant. Familiarise yourself with the day-to-day tasks, like logging incidents and managing customer calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Share Your Experience
If you have experience working with vulnerable people or in a customer-facing environment, be ready to share specific examples. Talk about how you've handled challenging situations and what you've learned from them. This will highlight your suitability for the role.
✨Show Empathy and Understanding
Since the role involves supporting vulnerable individuals, it's crucial to convey empathy during the interview. Share any personal experiences that relate to the job, as this can help build a connection with the interviewer and demonstrate your commitment to the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about wanting to be part of their mission.
