Regional Property Manager

Social network you want to login/join with:

Job Title:Regional Property Manager
Contract Type:Permanent
Salary:£44,309.93 Per annum (£48,919.67 is achieved after 12 months successful performance in the role)
Working Hours:Full Time – 35 Hours
Working Pattern: Monday to Friday
Location: Derby

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\’tmeet all the essential criteria on the job description.

The difference you will make as anRegional Property Manager

You will manage the delivery of the Building Safety Inspection service, leading and managing a team of Property Managers. Act as the nominated Regional Property Manager for a number of mixed tenure shared spaces within a designated geographical patch, managing the property inspections to identify and respond to defects, prioritising and ensuring actions are undertaken in a timely manner by removing hazards and ensuring any installed equipment is operational to ensure people are safe and the building is working effectively.

You will improve our services and provide focus on the safe homes and clean and well-maintained shared spaces., in accordance with Tenant Satisfaction measures and Riverside standards.

As well as ensuring we meet our statutory or regulatory requirements and enable effective defence of any liability claims and to provide a due diligent defence against a claim for breaches. You will be required to undertake regular property inspections of our high-risk buildings, the role will be a mix of site and office/home based

About you

We are looking for someone who has:

• Minimum of 2 – 3 years experience of undertaking Building Safety inspections or property management function to a number of mixed tenure shared spaces within a designated geographical patch
• NEBOSH (National Examination Board in Occupational Safety and Health) Fire Certificate/Diploma or Certified in Applied Fire Risk Assessment (previously FRA (Fire Risk Assessment) and Fire Safety Management) or equivalent with ability to meet the proposed Accountable person role competence requirements under the Building Safety Act.
• Hold or be willing to consider development role – NEBOSH Fire Certificate/Diploma or Certified in Applied Fire Risk Assessment (previously FRA and Fire Safety Management) or EQF level 3-4 . Level 4 Diploma in Fire Safety or equivalent, ASFP Level 3 in Passive Fire Protection or equivalent
• Valid UK driving licence.

Why Riverside?

One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteedinterview scheme. If you are Ethnically Diverse and demonstrateyou meet the minimum criteriafor the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Management of team of Property Managers who will manage a number of properties within a designated geographical patch and provide operational support and cover to other colleagues across group portfolio.
• Lead, motivate and engage with your team to ensure the delivery of an effective Property management service, providing direction and clarification of team objectives to ensure the effective delivery of the Building Safety management plan.
• Manage the performance and development of your team, providing expertise, coaching and other developmental support as required, ensuring a quality service is provided and under performance is dealt with appropriately.
• Manage escalated building safety risks/concerns from Property Managers within set timescales, and using agreed reporting tools, to enable remedial action to be carried out to mitigate risks identified. Escalate any property management risks/concerns to Senior Building Manager / Compliance Risk Managers, Quality Assurance Team within set timescales, and using agreed reporting tools, to enable remedial action to be carried out to mitigate risks identified. Including liaison with internal and external stakeholders and residents colleagues to resolve communal issues while delivering excellent customer service, ensuring high rates of satisfaction to minimise complaints and obtain a basic understanding of service charge budgets and explain these to customers.
• Oversee planning and execution of day-to-day operations, maintenance and manage a program of property inspections to identify defects, prioritise their action and ensure action is undertaken in an agreed / appropriate timescales), removing hazards and ensuring any installed equipment to protect people safety or the building is working correctly to a range of Group properties.
• Manage and track any Safety Escalations, this may include any out of service fire safety equipment, lifting equipment and Interference with Goods Act 1977 (TORT) items.
• Completion of dynamic risk assessment of buildings to determine the appropriate risk level and frequency of inspection, including data & information collection.
• Management of any serious incidents / property management systems failures, attending site as required.
• Undertake Property inspections & functional / operational safety checks to high risk buildings. to ensure installed equipment is in full working order to maintain compliance with risk and health and safety protocols, and record outcomes of inspections and functional/operational checks, assess any hazards and determine the appropriate action and timescale to mitigate any risks.
• Proactively manage our approach to the management of shared spaces including ensuring work carried out on our properties are completed to an acceptable standard, (Cost & quality of the services), including communal repairs, grounds maintenance and communal cleaning and other service contracts.
• Co-ordinate and quality assure the delivery of a range of planned, cyclical and responsive maintenance from the wider Asset Services Team, to ensure compliance with health and safety and ensure property safety is not compromised and archived records are maintained.
  Maintain accurate records using appropriate systems, ensuring the integrity and quality of property managementinspection data, to enable regular analysis to be carried out and reporting to be completed as required, including progress against key performance indicators.
• Provide on-site supervision of works, including work in progress visits, issuing permits to work and post inspect the quality of completed fire remedial works to high-risk buildings and provide detailed reports, photographs and information to retain within digital records.
• Undertake desktop assessments, review inspection and repair building “hotspots” and site-based quality audits on completed building safety inspections undertaken by internal staff or external consultants, or completed works, to assess compliance with standards, and provide feedback and training to and oversee quality assurance activity including planning and monitoring inspections and desktop and site-based audits, ensuring audit outcomes and remedial actions are progressed as required.
• Engage with customers and maintain effective customer and leaseholder engagement / communications for each property, ensuring customers have an effective “voice” in relation to building safety including provision of information, attending scheme consultations for building works etc and accompany Building Safety Managers (BSM’s) to customer engagement events to provide an overview of the performance of a given property and discuss any customer concerns.
• To effectively engage with the Building Safety Regulator, Fire and Rescue Services and Local Authorities, as required.
• Support the Senior Building Manager to maintain “on site” safety case(s) and digital property files / Building Information Management systems collating evidence of the properties fire safety strategy, structural, planned, cyclical compliance and responsive maintenance information, component warranties and guarantees, health and safety files, etc
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures, and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures, and statutory requirements.

Person specification

Knowledge, Skills and Experience

• Minimum of 2 – 3 years experience of undertaking Building Safety inspections or property management function to a number of mixed tenure shared spaces within a designated geographical patch
• NEBOSH (National Examination Board in Occupational Safety and Health) Fire Certificate/Diploma or Certified in Applied Fire Risk Assessment (previously FRA (Fire Risk Assessment) and Fire Safety Management) or equivalent with ability to meet the proposed Accountable person role competence requirements under the Building Safety Act.
• Hold or be willing to consider development role – NEBOSH Fire Certificate/Diploma or Certified in Applied Fire Risk Assessment (previously FRA and Fire Safety Management) or EQF level 3-4 . Level 4 Diploma in Fire Safety or equivalent, ASFP Level 3 in Passive Fire Protection or equivalent
• Experience of successfully undertaking the role of Building Safety Inspector, Property/Building Manager within a similar organisation.
• Excellent team player who can work flexibly to meet business requirements. Self-motivated and organised with the ability to plan & prioritise work against deadlines.
• Good understanding of risk management, property management and having related experience / training of property compliance including water hygiene, gas safety, electrical safety, asbestos and possessing or working towards P402 (Asbestos), P901 (Legionella Management), NEBOSH Certificate or equivalent qualifications.
• Valid UK driving licence.
• Effective stakeholder management, both internally and external to the organisation.
• Proficient in the use of IT systems including MS Office and Outlook.
• Evidence of accurately reviewing, collating, and recording a variety of data for meaningful analysis.
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Knowledge of Fire & Building / Structural Safety within Social Housing, including government and industry guidance, British Standards, building regulations and the requirements of Fire Safety Order 2005 (RRO), Fire Safety Bill 2020.
• HNC Building Studies or other equivalent asset maintenance qualification and / or Building safety/compliance inspection or health and safety qualification.
• Level 3 Associate Course and Exam in Leasehold Management
• Membership of Third Party Accreditation Scheme ., institute of fire engineers MIFE or equivalent.
• Experience of successfully undertaking the role of Building / Compliance Inspector, Compliance Officer, or Fire Safety Assessor within a similar organisation.
• Knowledge of Compliance Information and Communications Technology (ICT) systems including Housing Management Systems . Academy/Open Housing management, C365 andCapita systems.
• Experience in the use of handheld tablet devices.
• Organised with the ability to plan and prioritise work against deadlines

#J-18808-Ljbffr