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- Tasks: Support vulnerable individuals overnight, ensuring their safety and wellbeing.
- Company: Riverside is a leading housing association dedicated to enhancing lives and communities.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and personal development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with vulnerable adults, strong communication skills, and a passion for helping others.
- Other info: Diversity and inclusion are core values; guaranteed interviews for applicants with disabilities.
The predicted salary is between 20000 - 30000 £ per year.
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Job Title: Night Support Assistant Contract Type: PermanentSalary: £28,155.84 per annum Working Hours: 37.5 hours per weekWorking Pattern: On a night shift rotaLocation: Camden Mental Heath, CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\’t meet all the essential criteria on the job description.The difference you will make as a Night Support AssistantYou will be key in providing practical and emotional support to vulnerable people to help them sustain their homes and live in the community, monitoring their wellbeing and referring onto more specialist staff if necessary. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Some of your responsibilities will include:
- Providing waking night staff cover at the service on a rota basis which will include weekends and bank holidays
- Complete and coordinate nightly patrols in and out of the building to maintain high standards of security and to attend to customers night time needs including carrying out welfare checks on customers as needed
- Assist in maintaining customer files and ensure accurate and up to date records are kept of support provided to customers in accordance with company policies and procedures
- Participate in handovers with the day staff at the start and end of
About youWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:
- Experience of working with vulnerable adults in either a paid or voluntary capacity
- A genuine passion for working with people and be able to travel
- Good communication skills and the ability to engage with and respect the needs of vulnerable people
- Excellent team working skills with a creative flair and ability to think outside of the box
- Strong IT and social media skills to manage and maintain administration and recording systems
Why Riverside?One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their homeDiversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile:Service Delivery:
- Provide waking night staff cover at the service on a rota basis including weekend shifts.
- Ensure that the project adheres to all the standards set out by One Support.
- Participate in handovers with the day staff at the start and end of each shift.
- Complete and coordinate nightly patrols in and out of the building (where required) to maintain high standards of security and to attend to customers night time needs.
- Take all reasonable precautions for the health and safety of the project including implementing the fire procedure, room checks and health and Safety Inspections.
- Carry out welfare checks on customers as necessary through out the night
Customer Support:
- To be accessible and responsive at all times to customers concerns and requests for information.
- To assist/enable customers to maintain high standards of health care and personal hygiene.
- Ensure customers are enabled and empowered to get involved in the running of the service through consultation and participation.
- Ensure all customers are fully informed and familiar with local practice and procedures with particular reference to the Health and Safety Regulations, fire drills etc
- Ensure at all times that other team members are aware of relevant issues about the customers.Assist in maintaining customer files and ensure accurate and up to date records…
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Night Support Assistant employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Assistant
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to supporting vulnerable individuals will help you align your responses during interviews, showcasing your passion for the role.
✨Tip Number 2
Highlight any relevant experience you have working with vulnerable adults, whether in a paid or voluntary capacity. Be prepared to share specific examples of how you've made a positive impact in similar roles.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where collaboration was key. Riverside values team players, so showing that you can work well with others will strengthen your application.
✨Tip Number 4
Prepare questions about the role and the team dynamics at Riverside. This shows your genuine interest in the position and helps you assess if it's the right fit for you, making a great impression during the interview.
We think you need these skills to ace Night Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with vulnerable adults. Use specific examples to demonstrate your skills in communication and teamwork.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting vulnerable individuals. Mention how your values align with Riverside's mission and provide examples of how you've made a positive impact in previous roles.
Highlight Relevant Skills: Emphasise your strong IT and social media skills, as well as your ability to think creatively. These are important for maintaining records and engaging with customers effectively.
Show Enthusiasm for the Role: Convey your excitement about the Night Support Assistant position. Discuss why you want to work at Riverside and how you can contribute to their goals of enhancing community support.
How to prepare for a job interview at Riverside
✨Show Your Passion for Support Work
Make sure to express your genuine passion for working with vulnerable adults. Share any relevant experiences, whether paid or voluntary, that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Teamwork Skills
Riverside values teamwork highly, so be prepared to discuss how you work collaboratively with others. Provide examples of past experiences where you successfully contributed to a team, especially in challenging situations.
✨Highlight Communication Abilities
Effective communication is key in this role. Be ready to showcase your ability to engage with and respect the needs of vulnerable individuals. You might want to prepare scenarios where your communication skills made a difference.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle emergencies or difficult situations. Think of specific instances from your past where you had to think on your feet and ensure the safety and wellbeing of others.
