Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable clients and ensure safety during night shifts.
- Company: Riverside is a leading not-for-profit housing association transforming lives for over 90 years.
- Benefits: Enjoy competitive pay, flexible working, 28 days holiday, and personal development opportunities.
- Why this job: Make a real impact in your community while working in a diverse and inclusive environment.
- Qualifications: Experience with vulnerable groups and basic IT skills are essential.
- Other info: Guaranteed interview for applicants with disabilities who meet minimum requirements.
The predicted salary is between 20600 - 28600 £ per year.
Overview
Job Title: Night Assistant
Contract Type: Permanent
Salary: £25,673.65 per annum (plus 10% night allowance)
Working Hours: Full Time – 37.5 Hours
Working Pattern: 4 on 4 off, 20:35 – 07:15
Location: Britton House, Warmley, Bristol
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\\\’t meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Night Assistant
You will empower our customers to live independent, fulfilling, and dignified lives in our Independent Living services.
Duties Will Include
- Provide assistance to residents in need of physical personal care during the night ensuring dignity and privacy is upheld
- Recognise distress and identify and assess positive ways to reduce it
- Encourage independence in residents where possible
- Actively participates in specified care management programmes
- Provide assistance with laundry as well as assist customers with catering skills
About You
We are looking for someone with:
- An optimistic, flexible, and non-judgemental approach
- Excellent verbal and written communication skills with individuals from a variety of different backgrounds
- Experience working in a customer focused environment within a residential setting with a diverse client group of vulnerable adults
- Basic administrative skills with the ability to use Microsoft Office including Word, Outlook, and Excel
- Awareness of housing, health and safety legislation and regulations will also be important
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity And Inclusion At Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile
- Work collaboratively as part of a committed team to carry out a diverse range of tasks, delivering an outstanding experience to customers whilst being supported by your colleagues and Line Manager.
- Recognise and identify each individual customer’s needs to ensure they receive a person-centred approach that puts the customer at the heart of everything we do by:
- Enabling customers to meet the aspirations within their individual support plans, whilst keeping up-to-date information on their changing needs
- Helping customers with daily activities, domestic support and assisting with preparation of meals, snacks and drinks whilst ensuring they maintain as much independence as possible
- Safely helping with customer’s mobility including use of assessed equipment, aids or other manual handling equipment
- Supporting customers with administering medication
- Providing personal care and support to customers in line with Care Quality Commission (CQC) definitions, including helping customers to maintain their personal hygiene, appearance and physical wellbeing
- Inspire and motivate customers to develop life skills, independence and emotional well-being by:
- Recognising and engaging customers in activities that they show passion or interest in
- Working with customers to seek employment or volunteering opportunities for their personal development
- Encouraging and enabling customers to communicate and interact with other people to build and develop relationships
- Supporting and monitoring customers’ emotional wellbeing and healthcare needs ensuring appropriate contact and support with healthcare professionals
- Helping customers with the management of their personal affairs when this is part of their individual support plan e.g. reading letters, managing utilities, handling small amounts of money for shopping.
- Communicate clearly, building trusted relationships with customers and their wider support network (family, friends, GPs, Social Worker, etc.).
- Provide companionship to customers, engaging in conversation to build genuine and trusted relationships.
- Take pride and initiative in working with customers to meet their needs, creating a safe, comfortable and respectful living environment.
- Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken.
- Promptly respond to and report any concerns relating to the care, support, well-being or behavior of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times.
- Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed.
- Record all complaints and proactively talk through the complaints procedure with customers.
- Ensure the building is well maintained, safe and secure by carrying out basic health and safety checks, security checks, reporting maintenance repairs, maintaining the cleanliness of the building and dealing with any incidences as per the local policy.
Other Information
- You will be required to work flexible hours to meet customer and business needs
- Ensure customers are safe at all times – carrying out all of your duties within Riverside’s Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc
- Deliver your role in line with Riverside company values – “Our Riverside Way”
- Use the Lone Worker system as per policy as and when necessary
- Participate in team meetings, attend regular supervisions and reflective practice sessions
- Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely
- Legislation requires employees who hold this role to have a full course of Covid-19 vaccinations and colleagues would need to provide evidence of this
- From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager
Person specification
Essential
- Experience of working in a team and communicating positively with other people
- Experience of being able to organise tasks whilst supporting people and plan accordingly
- Be a team player with a caring, empathetic, flexible attitude and demonstrate a resilient, can-do attitude
- Able to use initiative and have confidence to make and act on decisions
- Basic administrative & IT skills
Desirable
- Awareness of CQC standards
- Experience of providing direct care to a vulnerable and diverse group of customers
About Us
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Our Values and Behaviours
Creating an Inclusive Environment
#J-18808-Ljbffr
Night Assistant employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Assistant
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to supporting vulnerable client groups will help you align your responses during interviews, showcasing your passion for making a difference.
✨Tip Number 2
Highlight any relevant experience you have working with vulnerable populations. Be prepared to share specific examples of how you've positively impacted individuals or communities in similar roles.
✨Tip Number 3
Brush up on your IT skills, especially in Microsoft Office. Since the role requires proficiency in Word and Excel, consider taking a quick online course to boost your confidence and demonstrate your willingness to learn.
✨Tip Number 4
Network with current or former employees of Riverside if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Night Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with vulnerable client groups. Use specific examples to demonstrate your skills and how they align with the responsibilities of a Night Assistant.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Riverside's mission. Mention your IT skills and willingness to learn new systems, as well as your commitment to inclusivity and diversity.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Office and any other relevant IT skills. If you have experience dealing with anti-social behaviour or working in a multi-disciplinary team, be sure to include that.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Riverside
✨Show Your Empathy
As a Night Assistant, you'll be working with vulnerable client groups. Make sure to express your understanding and empathy during the interview. Share any relevant experiences that demonstrate your ability to connect with and support individuals in need.
✨Highlight Your IT Skills
Since the role requires basic proficiency in Microsoft Office and a willingness to learn specific IT systems, be prepared to discuss your IT skills. Mention any relevant experience you have with software like Word and Excel, and express your eagerness to learn new systems.
✨Understand Riverside's Values
Familiarise yourself with Riverside's mission and values before the interview. Be ready to discuss how your personal values align with theirs, especially regarding inclusivity and community support. This shows that you're not just looking for a job, but are genuinely interested in contributing to their cause.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully dealt with difficult behaviours or emergencies, and be ready to explain your thought process.
