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For Companies At a Glance
- Tasks: Support tenants and leaseholders with their queries and ensure smooth tenancy processes.
- Company: Reputable housing association dedicated to community welfare.
- Benefits: Flexible hybrid working, competitive salary, and generous leave policies.
- Why this job: Make a difference in people's lives while building your career in housing.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A housing association is seeking a Leasehold and Tenancy Officer to provide customer-focused support.
Leasehold & Tenancy Officer - Hybrid London employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold & Tenancy Officer - Hybrid London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to leasehold and tenancy management. We can role-play with a friend or use online resources to boost our confidence and refine our answers.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows that we’re keen on the position. Plus, it keeps us on their radar!
We think you need these skills to ace Leasehold & Tenancy Officer - Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing or customer service. We want to see how your skills match the Leasehold and Tenancy Officer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us and how you can contribute to our mission. Keep it concise but impactful!
Showcase Your Customer Focus: Since this role is all about providing customer-focused support, make sure to include examples of how you've gone above and beyond for customers in previous roles. We love to see that dedication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Riverside
✨Know Your Stuff
Make sure you understand the ins and outs of leasehold and tenancy agreements. Brush up on relevant legislation and best practices in the housing sector. This will show that you're not just interested in the role, but that you’re also knowledgeable and ready to hit the ground running.
✨Customer Focus is Key
Since the role is customer-focused, prepare examples of how you've successfully dealt with tenants or customers in the past. Think about situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle the responsibilities of the position.
✨Ask Insightful Questions
Prepare some thoughtful questions about the housing association's approach to leasehold management and tenant engagement. This shows that you’re genuinely interested in the organisation and its mission, plus it gives you a chance to assess if it’s the right fit for you.
✨Dress the Part
Even though it's a hybrid role, make sure to dress professionally for the interview. First impressions matter, and looking polished can help convey your seriousness about the position. It sets a positive tone for the conversation ahead.
