At a Glance
- Tasks: Audit and assess gas compliance for safety and quality across heating systems.
- Company: Join Riverside, a leading housing association making a real difference in communities.
- Benefits: Enjoy competitive pay, generous pension, 28 days holiday, and flexible working options.
- Why this job: Make a significant impact on safety standards while developing your career in a supportive environment.
- Qualifications: Gas Safe Registered Engineer with compliance auditing experience and relevant ACS qualifications.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 49000 - 49000 £ per year.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home. Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks.
The Gas Compliance Officer is to audit and assess the quality, compliance, and safety of gas-related works and associated heating, hot water, water pump systems, Heat Interface Units (HIUs), and Heat Stores carried out by both in-house engineers and external contractors. The role ensures full compliance with Gas Safety (Installation and Use) Regulations 1998, British Standards, and Riverside’s internal policies across domestic and communal heating systems, hot water installations, and associated trades. Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while specifically protecting the DLO’s Gas Safe registration.
About you
- Gas Safe Registered Engineer with experience in compliance auditing.
- Domestic ACS Qualifications - CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS
- Commercial ACS Qualifications- COCN1,CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A
- Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent
- Unvented hot water G3, Water Regs WRAS, Part L
Why Riverside?
One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile Principal accountabilities:
- Ensure all gas servicing, heating system repairs, hot water system installations, HIU and Heat Store maintenance, and pump servicing meet statutory, regulatory, and Riverside’s compliance standards.
- Conduct compliance audits across the domestic and communal heating, hot water, water pumps, HIU, and Heat Store teams, including associated trades.
- Audit and verify the work of both Riverside’s Direct Labour Organisation (DLO) engineers and external contractors.
- Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.
- Identify non-compliance issues and safety risks, working with teams to implement and track corrective actions.
- Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.
- Provide training and technical guidance to engineers and contractors to improve work quality and compliance.
- Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
- Protect Riverside’s DLO’s Gas Safe registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required.
Key Tasks
- On occasions carry out inspection, testing and certification of gas installations.
- Conduct site visits and inspections of completed works across gas, heating, hot water, water pump systems, HIUs, and Heat Stores.
- Review LGSRs, HIU servicing logs, Heat Store maintenance records, and compliance documentation.
- Investigate gas-related, heating, and water system complaints, ensuring remedial actions are taken.
- Support contractor review meetings and performance monitoring.
- Facilitate third-party audits, implementing recommendations from external compliance reports.
- Prepare detailed audit reports, summarising findings, risks, and corrective actions.
- Collaborate with colleagues on gas-related incident investigations or complaints.
- Investigate and resolve complaints (both informal and formal) and expressions of dissatisfaction with the service. Respond to customers within our published service standards, both verbally and in writing. Analyse and capture lessons learned, share them with the senior management team and wider administrative team, review processes to avoid similar occurrences, and arrange additional training if required.
- Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
- Post holder will be required to participate in out of hours rota for repairs and maintenance services on a regular basis.
Person specification Knowledge, Skills and Experience
Essential- Gas Safe Registered Engineer with experience in compliance auditing.
- Domestic ACS Qualifications - CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS
- Commercial ACS Qualifications- COCN1,CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A
- Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent
- Unvented hot water G3, Water Regs WRAS, Part L
- Experience auditing and managing compliance for domestic and communal heating, hot water systems, water pumps, HIUs, and Heat Stores.
- Proven experience in domestic gas maintenance, servicing, and repair work.
- Strong grounded knowledge of:
- Gas Safety (Installation and Use) Regulations 1998
- British Standards (BS 6891, BS 5440, BS 9251)
- Heat Network (Metering and Billing) Regulations
- WRAS guidelines for water systems
- Health & Safety at Work Act 1974 and risk management principles.
- Proven track record of gas safety management in a mixed economy DLO/contractor social housing context.
- Experience working in social housing, DLO operations, or compliance management for multi-trade teams.
- Knowledge of compliance management software and audit tracking systems.
- Experience delivering technical training and best practice workshops.
- Awareness of CDM regulations and building compliance frameworks.
- Health and Safety qualifications IOSH/SMSTS/SSSTS.
- Essential Electrics or equivalent, Part P.
- Microgeneration Certification Scheme (MCS) accreditation: Solar Thermal, Heat Pumps and CHP.
- Level 4 Certificate in Gas Safety Management in Social Housing.
- Professional Membership of a relevant industry body (e.g., IGEM).
Gas Compliance Officer in London employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Compliance Officer in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the gas compliance field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Gas Safety Regulations and compliance standards. Practice common interview questions and think about how your experience aligns with Riverside’s values. Confidence is key, so show them you’re the right fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. At StudySmarter, we believe in applying through our website to streamline the process. Tailor your application to highlight how you can contribute to Riverside’s mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. Plus, it’s a great chance to reiterate why you’re the perfect candidate!
We think you need these skills to ace Gas Compliance Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Compliance Officer role. Highlight your relevant qualifications, like your Gas Safe registration and ACS certifications, and any experience you have in compliance auditing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about gas safety and compliance. Share specific examples of your past work that demonstrate your expertise and how you can contribute to Riverside's mission. Remember, we love enthusiasm!
Showcase Your Compliance Knowledge: In both your CV and cover letter, make sure to showcase your knowledge of relevant regulations and standards, like the Gas Safety (Installation and Use) Regulations 1998. This will show us that you understand the importance of compliance in this role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications early if we find the right candidate, so get your CV and cover letter in as soon as you can. Head over to our website to apply directly – we can't wait to hear from you!
How to prepare for a job interview at Riverside
✨Know Your Regulations
Make sure you brush up on the Gas Safety (Installation and Use) Regulations 1998 and British Standards relevant to the role. Being able to discuss these regulations confidently will show that you understand the compliance landscape and are ready to ensure safety in your work.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully conducted compliance audits or managed gas safety. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and practical knowledge.
✨Engage with Questions
Don’t hesitate to ask insightful questions during the interview. Inquire about Riverside’s approach to continuous improvement in compliance and how they support their Gas Compliance Officers. This shows your genuine interest in the role and the company.
✨Highlight Team Collaboration
Since the role involves working with both internal teams and external auditors, be ready to discuss your experience in collaboration. Share examples of how you’ve worked effectively with others to achieve compliance goals, as teamwork is key in this position.