Electrical Compliance Officer in London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks.

The difference you will make as an Electrical Compliance Officer:

• To audit and assess the quality, compliance, and safety of electrical works carried out by both in-house electricians and external contractors, ensuring full compliance with BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, and Riverside’s internal policies.
• The role covers the full cross-section of building services electrical systems, including but not limited to domestic and communal electrical installations, emergency lighting, fixed wiring, portable appliance testing (PAT), electrical heating systems, direct hot water cylinders, and compliance inspections (EICRs).
• Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while specifically protecting and maintaining the DLO’s NICEIC registration.

About you:

• Fully qualified electrician with experience in compliance auditing.
• NICEIC Registration Electrical Qualifying Supervisor eligibility.
• City and Guilds 2391 – Inspection and Testing, or equivalent.
• Level 3 NVQ in Electrotechnical Services or equivalent.
• City and Guilds (or equivalent) BS 7671 (Latest Edition).

Why Riverside?

One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension.
• 28 days holidays plus bank holidays.
• Flexible working options available.
• Investment in your learning, personal development and technology.
• A wide range of benefits.

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile Principal accountabilities:

• Ensure all electrical installations, repairs, and compliance inspections meet statutory, regulatory, and Riverside’s quality standards.
• Conduct compliance audits across the domestic and communal electrical teams, covering all building services electrical systems, including associated trades.
• Audit and verify the work of both Riverside’s Direct Labour Organisation (DLO) electricians and external contractors.
• Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.
• Identify non-compliance issues and safety risks, working with teams to implement and track corrective actions.
• Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.
• Provide training and technical guidance to electricians and contractors to improve work quality and compliance.
• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
• Protect Riverside’s DLO’s NICEIC registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required.

Key Tasks:

• On occasions carry out inspection, testing and certification of gas installations.
• Conduct site visits and inspections of completed electrical works.
• Review EICRs, PAT testing records, emergency lighting logs, and direct hot water cylinder maintenance records.
• Investigate electrical complaints and incidents, ensuring remedial actions are taken.
• Support contractor review meetings and performance monitoring.
• Facilitate third-party audits, implementing recommendations from external compliance reports.
• Prepare detailed audit reports, summarising findings, risks, and corrective actions.
• Collaborate with colleagues on gas-related incident investigations or complaints.
• Investigate and resolve complaints (both informal and formal) and expressions of dissatisfaction with the service.
• Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
• Post holder will be required to participate in out of hours rota for repairs and maintenance services on a regular basis.

Person specification Knowledge, Skills and Experience:

Essential:

• Fully qualified electrician with experience in compliance auditing.
• NICEIC Registration Electrical Qualifying Supervisor eligibility.
• City and Guilds 2391 – Inspection and Testing, or equivalent.
• Level 3 NVQ in Electrotechnical Services or equivalent.
• City and Guilds (or equivalent) BS 7671 (Latest Edition).
• Part P.
• Experience auditing and managing compliance for a full cross-section of building services electrical systems, including EICRs, emergency lighting, PAT testing, electrical heating systems, and direct hot water cylinders.
• Strong grounded knowledge of BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, IET Code of Practice for Electrical Safety Management, Health & Safety at Work Act 1974.
• Experience in contractor performance audits and compliance assessments.
• Strong technical report writing and analytical skills for documenting audit findings.
• Ability to liaise with third-party auditors and regulatory bodies (e.g., NICEIC).
• Understanding of NICEIC requirements and the need to maintain Riverside’s NICEIC registration.
• Excellent diagnostic and problem-solving skills.
• Strong communication and interpersonal skills.
• Good time management, planning and organisational skills.
• Proficient with IT systems (e.g., Microsoft Office, auditing software).
• Full UK Driving License.

Desirable:

• Experience working in social housing, DLO operations, or compliance management for multi-trade teams.
• NICEIC-approved status or experience working with accredited compliance schemes.
• Knowledge of compliance management software and audit tracking systems.
• Experience delivering technical training and best practice workshops.
• Awareness of CDM regulations and building compliance frameworks.
• Health and Safety qualifications IOSH/SMSTS/SSSTS.
• Microgeneration Certification Scheme (MCS) accreditation: Solar PV, Battery Storage, Wind Turbines and CHP.
• Level 4 Certificate in Electrical Safety Management in Social Housing.
• Professional Membership of a relevant industry body (e.g., IET).