At a Glance
- Tasks: Lead service improvements using data and customer feedback to enhance quality.
- Company: Riverside, a forward-thinking organisation focused on asset services.
- Benefits: Competitive salary of £37,240, hybrid work model, and potential for career progression.
- Other info: Fixed-term role until July 2027 with a supportive team environment.
- Why this job: Make a real difference by improving services and driving performance.
- Qualifications: Experience in data analysis and a passion for enhancing customer service.
The predicted salary is between 37240 - 37240 £ per year.
Riverside is seeking a Service Improvement Officer to drive performance improvements across Asset Services, using data, customer feedback and operational insight to identify issues and embed enhancements that raise service quality.
The role is fixed-term until 31 July 2027, based in Speke with a hybrid pattern—Mondays to Fridays, Wednesdays in the Speke Office—for a salary of £37,240 per year with potential progression after successful performance.
Service Improvement & Data Insights Lead in Liverpool employer: Riverside
As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.
